New American Funding - Dallas, TX

Dallas, TX

4.75

(11,705)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,705)

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Working with Jason was an absolute pleasure. His communication, professionalism, and dedication throughout the transaction were outstanding from start to finish. He kept everyone informed every step of the way, ensured a smooth process, and...

Reply from New American Funding - Jason Barnes

May 18th, 2026 07:34 PM

Ekaterina, I'm so grateful for your kind words and positive feedback. I'm pleased to hear that my communication and dedication made a difference in your experience. Working with you was appreciated, and I look forward to collaborating again...

The whole process was just one problem after another. Multiple closing date push backs all caused by new american funding, took forever to do their jobs, and overcharged me on everything they possibly could. If I thought the sellers would have...

Reply from Khesey Silva

May 28th, 2026 04:02 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Colleen and Bil were great to work with through our home buying process. They were responsive, knowledgeable, patient, and kept us informed every step of the way. They worked hard to help get everything to closing and always answered our questions...

Reply from Colleen Rodriguez

May 28th, 2026 02:23 PM

Danielle, I appreciate your kind words and recommendation. It's appreciated to hear that Bil and I could support you throughout your home buying journey with professionalism and dedication. I'm glad our responsiveness and communication made...

He was help full and if i needed anything he would always get a answer

Reply from New American Funding - Anthony Herr...

May 18th, 2026 01:45 PM

I'm happy to know I could be helpful to you, Chad. I always strive to provide answers and support whenever needed. If you have any more questions or need assistance in the future, feel free to reach out.

Mobin and Rachel were easily accesible and did everything they could to help secure my loan and finalize the process without issues. Because of them I will continue to work with NAF.

Reply from Mobin Choudhury

May 27th, 2026 06:23 PM

I'm grateful to hear that you found both Rachel and me accessible, Carlos. Knowing that we helped secure your loan smoothly is important to me. I look forward to continuing to work with you at New American Funding. Thank you for your kind words!...

From the beginning, Naomi had clear and effective communication regarding our client's needs.

Reply from New American Funding - Naomi Aceves

May 18th, 2026 04:06 PM

Thank you so much, Patrick. It was great working with you and getting our buyer into their first home. Thank you for all your hard work and finding a property that fit his needs and the needs of the loan.

N/A I would rather not comment further. Kyle was great, but Lisa slowed this process way down.

Reply from Kyle Lumpkin

May 27th, 2026 03:40 PM

Thank you for your feedback, Todd. I'm pleased to hear you felt positively about my assistance. If there's anything you'd like to discuss further regarding your experience, please reach out to me directly.

Caleb Batson

Reply from CALEB BATSON

May 26th, 2026 06:16 PM

Rickey, I'm glad to see your positive feedback. Thank you for choosing me for your needs with New American Funding. If there's anything else I can assist you with, please let me know.

The entire experience was great!

Reply from Adam Andrews

May 26th, 2026 03:41 PM

I'm glad to hear you had a great experience, Michael! If you ever need anything else or have questions in the future, feel free to reach out.

The communication on most of the team members parts was poor . And the thing that most upset me about my experience was being asked for documents the day before closing that should have been asked for weeks prior , causing our closing date...

Reply from Tricia Nicholas

May 26th, 2026 02:46 PM

Sarah, I’m sorry to hear about the communication issues you experienced and the delay in your closing date. I understand how frustrating that must have been. Please reach out to me directly so we can discuss this further and work on a resolution...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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