New American Funding - Dallas, TX

Dallas, TX

4.75

(11,791)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,791)

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5 Star

86%

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1 Star

This isn't all on April so I don't quite know how to give feedback to just her fully as it was also other parts of the the team that struggled. To be honest communication and lack of clarity did not always help the situation. April had to take...

Caleb was very helpful

You made us feel personable. We (myself and Ramona) always communicated on text, phone, or email. Joanna was very upfront with us. We always felt very comfortable with Joanna, we knew we could trust her on the process of our cash out refinance....

Not much communication. Our loan officer changed abruptly and then Naomi was out for medical reasons. Not her fault. Margie was hard to understand.

Doris and Chad were very easy to communicate with, responded very quickly and answered all my questions and concerns. They also kept me updated during the whole proces! Definitely an A++ team.

Good advise

I would strongly advise NEVER financing a home through New American Funding (NAF). My experience with them has been a complete nightmare, characterized by abysmal communication, shocking disorganization, and severe financial misdirection that...

How much they cared about getting things done, the great communication and the answered questions even after hours. You need to make sure you keep Ashley. She is an amazing person.

Going thru a mortgage refi can be stressful. Clint was always calming and supportive. It was fantastic having him as our loan officer.

Living in one state, having your loan officer in another, your loan processor somewhere else, and trying to move to a completely different state can be quite a challenge! Parker (who I secretly called Peter as a little Spider-Man reference)...

Reply from Parker George

October 20th, 2026 02:29 PM

Kimberly, thank you so much for your thoughtful review and kind words. I'm truly pleased to have been part of your home-buying journey and to hear that I could help make the process smoother for you. At New American Funding, we strive to provide...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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