New American Funding - Naomi Jackson

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.81

New American Funding - Dallas, TX

4.81

(65)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/naomijackson/

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4.81

(65)

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4.81

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Naomi is an amazing loan officer and has answered any and all questions we had in a timely manner , she has mad us feel like we matter. she is very kind and just all around amazing.

Naomi looked out for our best interest, giving us advice that she was definitely not obligated to share. So, to the tune of Outkast's hit song: 🎶 We thank you Ms. Jackson, ooo, we got a good deeeaal 🎶

Reply from New American Funding - Naomi Jackso...

July 1st, 2026 04:40 PM

Edward, I'm grateful for your creative and fun way of expressing your appreciation! It's wonderful to know I could look out for your best interests and provide helpful advice. If there's anything else you need, feel free to reach out.

Naomi was great and communicative. Although, I did feel very out of the loop with everything and ran into a lot of issues with the online portal. I didn't really know where things were when it came to expectated appraisal dates, where I was...

Reply from New American Funding - Naomi Jackso...

June 29th, 2026 02:23 PM

Madison, I appreciate your feedback and am glad to hear that you found my communication helpful. I'm sorry to learn about the challenges you faced with the online portal and the stress it caused. Please reach out to me directly if you need...

Naomi has great Customer Service skills. She makes sure the customer has clear understanding throughout the entire process.

Reply from New American Funding - Naomi Jackso...

June 25th, 2026 05:33 PM

Thank you, Alphonsa, for your kind words about my customer service skills. I'm pleased to know that I could help ensure a clear understanding throughout the process. If you have any further questions or need assistance, feel free to reach out...

Naomi was great. Absolutely amazing. Payton did wait till less then 48 hours to close to notify us of problems regarding employee verification, when we were notified it was after work hours, and had to be dealt with on the day before we were...

Reply from New American Funding - Naomi Jackso...

June 22nd, 2026 07:56 PM

Bryn, I appreciate your feedback and am glad to hear that I could help navigate the situation alongside your Realtor. I'm sorry for the inconvenience caused by the last-minute issues and the delayed closing. Your understanding and patience...

A different processor , she as absolutely horrible, never let you know what was going until last minute, didn't return our calls , we were always having to contact Naomi

Reply from Naomi Jackson

June 16th, 2026 05:54 PM

Rebecca, thank you for sharing your experience. I'm sorry to hear about the difficulties you faced with the other processor. I'm glad I could assist when needed, and please know that I'm here to help should you have any more questions or require...

Naomi was very professional and knowledgeable about the process took the time with consideration in mind to help us feel comfortable in the process. she really treatedkeep lines to communion open 24 hours a day if need be I would definitely...

Reply from Naomi Jackson

June 12th, 2026 05:49 PM

Anthony, I appreciate your kind words about my professionalism and knowledge. I'm glad to hear that you felt comfortable throughout the process and that communication was open and helpful. Thank you for recommending me, and if you ever need...

Naomi's level of communication was far better than any other loan officer I've worked with in 24 years as a realtor.

I made the switch to NAF in the middle of my mortgage approval process, which left us with a very short 10-day window to closing. Naomi and Peyton were outstanding throughout the entire process. They communicated well, kept me updated, and...

Reply from Naomi Jackson

June 2nd, 2026 02:22 PM

Kenneth, I'm so glad to hear that you felt supported and well-informed throughout the process. Working with you again was a pleasure, and I'm pleased that we were able to make the tight timeline feel smooth and manageable. It's wonderful to...