New American Funding - Doris Smith

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.58

Consumer Direct | ILA

New American Funding - Dallas, TX

4.58

(69)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/dorissmith/

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4.58

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4.58

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Our process lasted years due to the unstable housing market, but Doris and the rest of our team helped make everything so much less stressful. We could rely on them no matter where we were in our journey.

Doris was incredibly helpful and took the time to explain every step. She was easy to reach if we had questions. The whole process went incredibly smooth thanks to Doris.

Getting the loan with minimal hassle.

Reply from Doris Smith

September 17th, 2026 08:46 PM

I'm happy to hear that your loan process went smoothly, Kerry. At New American Funding, making the experience hassle-free is important to us.

Doris was there every step of the way, very helpful in a a lot of the computer matters that I had no experience with. I'm very grateful for her help and expertise.

Reply from Doris Smith

September 14th, 2026 02:48 PM

Stephen, I appreciate your thoughtful words. I'm glad I could assist you with the computer matters and be there for you throughout the process. Your gratitude means a lot to me, and I'm here if you need any further help.

Doris was extremely helpful in getting things moving every time there was a problem. I have already referred my daughter and son-in-law to for a refinance!

Reply from Doris Smith

August 28th, 2026 04:10 PM

Pamala, I'm pleased to know that I could be helpful in resolving issues efficiently. Thank you for referring your daughter and son-in-law for a refinance — your trust means a lot to me. If there's anything else I can assist with, please feel...

Staff was great and everyone kept us updated

Reply from Doris Smith

August 27th, 2026 04:59 PM

Joseph, I'm glad to hear that you felt well-informed and that the staff made a positive impression. Your feedback is appreciated, and I'm here if you need anything further.

Doris was available and kept us informed during the process. She was very pleasant to talk to and very informative.

Reply from Doris Smith

August 24th, 2026 08:40 PM

Judi, I'm grateful for your kind words. It's nice to know that you felt informed and enjoyed our conversations throughout the process. If you have any more questions or need further assistance, please feel free to reach out.

I wouldn't say she went above and beyond. Anything related to her line of business she did good, but anything else I asked she pushed me to someone else. Has the typical signs of someone who only cares until the deal goes through

Reply from Doris Smith

August 3rd, 2026 03:55 PM

Jarolim, I appreciate your feedback and am glad to hear that I was able to assist you with matters related to my line of business. I strive to ensure a smooth process for all my clients and regret if there were areas where I could have offered...

Her ability to problem solve with a difficult approval

Reply from Doris Smith

July 27th, 2026 04:54 PM

Troy, I'm pleased to hear that my problem-solving abilities were helpful with your difficult approval. If you need any more assistance or have further questions, please feel free to reach out to me directly.

We have worked with Doris twice. She's efficient, effective communication, and great at explaining the flow of the process.

Reply from Doris Smith

July 20th, 2026 04:46 PM

Magdalena, I'm glad to hear that you found my communication effective and the process well-explained. It's wonderful to have worked with you twice, and I appreciate your kind words. If there's anything else you need, please feel free to reach...

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