New American Funding - Reed Ross

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.79

Sr. Loan Officer

New American Funding - Dallas, TX

4.79

(27)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/reedross/

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4.79

(27)

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4.78

(26)

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Professional, courteous, informative, and kept it from being overwhelming through timely updates and preparing us for next steps so when they came they werennot a surprise. .

The whole process was made easy and the team communicated frequently and provided quick and excellent responses.

Great communication and answered questions I jad

Reply from Reed Ross

September 9th, 2026 02:43 PM

I'm pleased to hear that you found the communication effective, Joshua. If you have any more questions in the future, feel free to reach out.

Great to work with Reed he stayed on top of the process thanks again.

Reply from Reed Ross

August 28th, 2026 04:08 PM

I appreciate your kind words, Kathleen. I'm glad to hear that my efforts in staying on top of the process were helpful for you. If you need anything else, don't hesitate to reach out.

Reed helped us refinance when we needed it most. We had a couple of not-so-great experiences with previous loan officers, so we truly mean it when we say Reed saved the day. We had a unique situation, but regardless, Reed was able to get our...

Reply from New American Funding - Reed Ross

June 30th, 2026 02:33 PM

Thank you for sharing your experience, Erika. I'm glad I could assist with your refinancing and help turn things around after your previous experiences. It's important to me to provide efficient and effective support, especially in unique situations...

I regret not shopping around for a raate. I understand Reed can't control raates, only NAF does, but when I questioned why the raates I was offered were SO much higher than other lenders I consulted (unfortunately too late in the process to...

Reply from Reed Ross

June 1st, 2026 06:08 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

I recently worked with Mr Rick Ross at NAF to secure a HELOC and I couldn't be happier with the experience. From the beginning Mr Ross took the time to clearly explain the draw periods, repayment terms and variable. Mr Ross were incredibly...

Reply from Reed Ross

May 29th, 2026 01:51 PM

I'm glad to hear about your positive experience, Sonya. It's appreciated that I could assist you with the HELOC process and provide clarity on the details. Thank you for your kind words and recommendation, and I'll be sure to pass your thanks...

Reed was phenomenal. I would not hesitate to recommend him to anyone. Ana not so much. Zero communication from her throughout the process. The communication I did get from her was not clear.

Reply from Reed Ross

April 20th, 2026 03:49 PM

Thank you for your kind words and recommendation, Cristy. I'm glad to hear you had a positive experience with me. I'm sorry to learn about the communication issues with Ana. Please feel free to reach out directly if you’d like to discuss this...

Very responsive and helpful

Reply from Reed Ross

April 20th, 2026 07:38 PM

I'm pleased to hear that you found my responsiveness helpful, Stephen. If there's anything else you need or any questions you have, feel free to reach out to me.

Reed was always available to address our questions/concerns, and the process went just as he said it would.

Reply from Reed Ross

April 20th, 2026 05:34 PM

I'm happy to know that I was able to assist with your questions and that the process went smoothly, Kristina. It's important to me to provide clear guidance and support. If you have any further questions or need assistance, please don't hesitate...

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance