New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Communication, better organization, team work, less suprises.
Reply from Blake Freeman
September 28th, 2026 03:36 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
It was great working with Elizabeth! She was dedicated to our client and worked hard to get over several speed bumps along the way! I would definately work with her again!!
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Nico was an excellent loan officer at every step of the way. He was always very professional and kind and made himself available for any questions I ever had. Highly recommend!
Reply from Nico Hudson
September 28th, 2026 03:02 PM
Mark, I'm grateful for your recommendation and kind words. It's great to know that my professionalism and availability were helpful to you throughout the process. Thank you for choosing New American Funding for your loan needs.
I'd love my loan officer Elizabeth. She is great and amazing person. She is the best adviser and angel to us to make our dreams come true.. Thank you Naf and all the staff❤️🙏🏠😊
Reply from Elizabeth Vazquez
September 28th, 2026 02:43 PM
Maria, I'm glad to know that my efforts as your loan officer helped make your dreams come true. Your kind words about me and the team at New American Funding are truly appreciated. Thank you for sharing your experience!
Your underwriting dept. needs to be consistent & not harass a person's employer's HR dept. Was not happy with the underwriter at all....I felt he wasn't satisfied until he received responses that He wanted to hear & not what the actual or correct...
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Reply from River Robertson
September 28th, 2026 05:45 PM
Judith, I appreciate your feedback and am sorry to hear about your experience with the underwriter during the second process. I'll ensure that your concerns are shared with our team at New American Funding to help improve future interactions....
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I've worked with Arnold in the past for my first mortgage, That's how I new he was my go to person for my refinance. He handled everything for me in a timely and professional manner.Susan was also great to work with. I really appreciate them...
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Reply from Arnold Esparza Garcia
September 25th, 2026 02:14 PM
I'm grateful for your continued trust, Lanean. It's wonderful to know that both Susan and I could assist you smoothly with your refinance at New American Funding. Thank you for your kind wishes, and I wish you the best as well.
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Dave was very responsive throughout the transaction, and our mutual buyer felt well taken care of in his whole experience.
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The worst lending experience I have ever been through . Poor to no communication, dishonest statements, and horrible organization abilities. I qualify for downpayment assistance and was told by lender through email "I talked with my supervisor...
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Reply from Austin Davis
September 25th, 2026 08:08 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Malcolm and Susan were actively involved every step of the process and readily accessible throughout. Top performers for customer service.
Reply from New American Funding - Malcolm Arri...
September 15th, 2026 01:45 PM
I'm pleased to hear that you had such a positive experience with both Susan and I. At New American Funding, we strive to provide excellent customer service and being accessible throughout the process is a big part of that. Thank you for your...
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Nustin was very knowledgable and helpful.
Always available. Great communicatee and genuinely interested in my success with the loan process and completing my tasks!
Reply from Justin Conte
September 14th, 2026 08:24 PM
Thank you so much for the kind words! It was truly a pleasure working with you, and I really appreciate you trusting me throughout the loan process. I’m glad I could be there to help you navigate everything and keep things moving toward your...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing