New American Funding - Novi | Consumer Direct's Cover Image
New American Funding - Novi | Consumer Direct in Novi, MI

New American Funding - Novi | Consumer Direct, Novi, MI

Novi, MI
Company Logo
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • M
    Mcallister C
    Middletown, IN
    Posted on August 16th, 2026 02:06 PM
    River robertson Is great not a single bad thing to say about him , he was great , the loan process after him I felt in the dark they didn't get me the information I needed when I needed it making closing extremely stressful and hard
    read more
  • N
    Norman C B
    Humboldt, TN
    Posted on August 16th, 2026 07:36 AM
    How supportive and patient everyone was with is during the process was above and beyond. We could not be happier with our choice to join the NAF family
  • L
    Lory R
    Helen, GA
    Posted on August 15th, 2026 06:41 PM
    The poor communication between NAF and the legal team caused a delay in our closing date. Even on the day of closing the the NAF team was unresponsive, and we were waiting on funding approval before we could leave the lawyer's office. Additionally,...
    read more
  • B
    Beth R
    Bridgeton, NJ
    Posted on August 15th, 2026 05:32 PM
    Jeff is a great loan officer. He was quick to respond and took time to explain things and address any concerns. I highly recommend him! The loan processor was hard to get in touch with, required a lot of extra documentation at the last minute,...
    read more
  • S
    Sharon M W
    Aldie, VA
    Posted on August 15th, 2026 05:11 PM
    Drey was responsive to questions and went the extra mile to help obtain the documents needed to refinance Drey was really the only person we desl with during our refinance process We only received an email once in a while from the loan processor...
    read more
  • K
    Kenneth M W
    Aldie, VA
    Posted on August 15th, 2026 02:42 PM
    Responding promptly always giving a heads up on what's next step.
  • D
    Danny D
    Wautoma, WI
    Posted on August 14th, 2026 02:03 PM
    The communication at the end was horrendous. We were suppose to close on a Monday, reached out Friday for an update- no response. Reached out Monday morning- no response. Had the buyer call and had to leave a voicemail before we finally got...
    read more
  • S
    Samuel T
    Gorham, ME
    Posted on August 13th, 2026 02:09 PM
    Responsive
  • S
    Sonja H
    Humboldt, TN
    Posted on August 13th, 2026 01:09 PM
    Excellent customer service!
  • A
    Apryl T
    East Longmeadow, MA
    Posted on August 12th, 2026 07:27 PM
    Matt was able to get us closed in 30 days!
  • 10 of 14348
    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing