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New American Funding - Novi | Consumer Direct, Novi, MI

Novi, MI

4.79

(13,963)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.79

(13,963)

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It would have been better had there been clear communication throughout the process, had things not dragged out for months, and had our refinance not been held up when Mr. Bigley went on leave, without informing us, and no one worked on the...

Drew was on top of everything from start to finish. Excellent communication throughout!

Easy to talk to and answered all my questions in a timely manner.

I found Jennifer through LendingTree, and choosing to work with her was one of the best decisions I could have made. As a first-time borrower, I was naturally nervous about the loan process, but Jennifer made everything smooth, stress-free,...

Reply from Jennifer Gapasin

June 18th, 2026 12:10 PM

Monica, I'm truly grateful for your kind words and for sharing your experience. It was a pleasure to assist you and I'm so glad to hear that you felt informed and comfortable throughout the process. Your recommendation means a lot to me, and...

Great communication, very nice guy, answered all our questions. would definitely recommend him and NAF

No comment

Tried several times to have the closing which consistantly kept being cancelled and pushed forward. I had furniture / appliances in the potential home for two weeks due to the closing being consistantly canceled. I had the home owner threaten...