New American Funding - Malcolm Arrington

Name: New American Funding
Address: 41050 W 11 Mile Rd Ste 100, Novi, Michigan, 48375
Telephone: +1-949-561-1743
Rating: 4.69

Senior Mortgage Consultant @ New American Funding

New American Funding - Novi | Consumer Direct

4.69

(71)

Northwestern University

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Northwestern University

Contact Info

(949) 561-1743

Novi, MI

https://www.newamericanfunding.com/mortgage-loans/MalcolmArrington

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4.69

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He was good

Reply from New American Funding - Malcolm Arri...

June 29th, 2026 07:57 PM

I'm pleased to hear that you had a good experience, Lee. It was a pleasure working with you and congratulations to you and your pup on the new home.

15 years in the industry and this was the worst transaction yet

No response.

Reply from New American Funding - Malcolm Arri...

June 29th, 2026 07:58 PM

Joseph, it was a pleasure working with you and please let me know if you have any questions.

Malcolm was there for everything Things I didnt understand he was very patient and explained in detail Very good ,friendly , and polite person

Reply from Malcolm Arrington

June 2nd, 2026 08:37 PM

I'm grateful for your kind words, Melissa. It's nice to know that my explanations and patience were helpful to you. If you have any more questions or need assistance in the future, please feel free to reach out.

He had very great communication skill. anytime i needed help he was one call way . I love how i can email him he waste no time emailing me back

Reply from New American Funding - Malcolm Arri...

May 14th, 2026 02:18 PM

I'm grateful for your kind words, Jonathan. It's great to hear that my communication met your expectations and that I was able to assist you promptly. Congratulations on your new home and If you need any more help in the future, don't hesitate...

Malcom was a big help when our original person India Mitchell had a family emergency and he stepped in to help us finish our process to get our home in a timely manner. It happened a few days later than we had hoped but we are all moved in...

Reply from New American Funding - Malcolm Arri...

May 4th, 2026 03:12 PM

I'm pleased to hear that I could assist you during a crucial time, Colleen. While I'm sorry for the slight delay, it's great news that you're now settled in your new home. If there's anything else you need, please feel free to reach out.

The fact India and Malcolm worked so hard and truly cared about us was awesome

Reply from New American Funding - Malcolm Arri...

May 4th, 2026 03:11 PM

I'm grateful for your kind words, Tim. It's nice to hear that India and I could provide the care and dedication you experienced. If there's anything else you need, please feel free to reach out. Congratulations on your new home!

First and Foremost, he was knowledgeable about the process. He was upbeat and personable. He made sure to keep me in the loop on everything and made sure I signed documents in a timely manner. He was on top of everything. communicated with...

Reply from New American Funding - Malcolm Arri...

April 7th, 2026 02:19 PM

I'm grateful for your positive feedback, Theresa. It's great to know that my efforts in keeping you informed and coordinating with your agent and lawyer contributed positively to your experience. Ensuring a smooth process is a priority for...

Malcolm is the best! Whenever I needed him, he as there. I know he had to be working with so many people who needed him on a daily basis but he will make you feel like you are his top priority. This was my first home and I wouldn;t have wanted...

Reply from New American Funding - Malcolm Arri...

April 7th, 2026 02:19 PM

I’m really glad to hear about your positive experience, Jamel. It means a lot that you felt well-supported during such an important moment as buying your first home. Being available and attentive is something I strive for with everyone I work...

Malcolm lied to me about my monthly payment. He made me FEEL listened to, and made me feel like he was giving me accurate information, made me feel like I could trust what he was telling me. It has come to show that the information was entirely...

Reply from Malcolm Arrington

April 13th, 2026 08:47 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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