

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Alec was probably the most proactive and prompt responiveness than anyone I have ever dealt with at NAF. It helped tremendosly on getting the buyers off and running with buying their home.
Communication was excellent and they went out of their way to fund a loan out of their normal state!
Reply from New American Funding - Bryan Smith
June 22nd, 2026 12:55 PM
Thank you my friend! Enjoy your new home!
The business partnership and collaboration with Essam resulted in a successful transaction.
We had a very difficult seller, and between Dave and our Realtor, we close within a decent amount of time. Dave was patient with us as well as the seller.
Reply from Dave Piecz
July 1st, 2026 07:42 PM
Nicky, I'm glad to hear that I could assist you despite the challenges with the seller. Patience is key in such situations, and I'm pleased we were able to close in a reasonable timeframe. If you have any further questions or need assistance,...
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The patience and assistance while navigating difficul circumstances really helped reduce reduced our stress on multiple occasions. They were professional, courteous and kind. We are grateful for everything. Thank you both. PK and NK
Reply from Dave Piecz
July 1st, 2026 02:23 PM
Patrick, I'm pleased to hear that my assistance helped reduce your stress during challenging times. Being professional, courteous, and kind is important to me, and I'm grateful for your kind words. If there's anything else you need, please...
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We want to thank Charles his hard work and dedication to helping us achieve our goal in purchasing our forever home. He was understanding and went above and beyond to make sure we had everything we was asking for. He was very patient and understanding...
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Reply from Charles Baskin
June 30th, 2026 04:40 PM
Thank you so much, Eden, for your kind words. I'm really glad I could assist you in purchasing your forever home and that you felt supported throughout the process. Your gratitude means a lot to me, and I'm happy to have been part of this important...
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Communication could have been better.
knowledge employees
Reply from Brad Pugh
June 29th, 2026 02:54 PM
I'm pleased to hear that you found the team knowledgeable, Strother. If there's anything else you'd like to discuss or need assistance with, please don't hesitate to reach out.
It would have been better had there been clear communication throughout the process, had things not dragged out for months, and had our refinance not been held up when Mr. Bigley went on leave, without informing us, and no one worked on the...
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Reply from MICHAEL BIGLEY
June 29th, 2026 05:51 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Drew was on top of everything from start to finish. Excellent communication throughout!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing