

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Easy to talk to and answered all my questions in a timely manner.
Reply from New American Funding - Arnold Espar...
June 29th, 2026 03:29 PM
Thank you for the kind words, Thomas. I'm happy to hear that you found it easy to communicate with me and that I could answer your questions promptly. If there's anything more you need, feel free to reach out.
I found Jennifer through LendingTree, and choosing to work with her was one of the best decisions I could have made. As a first-time borrower, I was naturally nervous about the loan process, but Jennifer made everything smooth, stress-free,...
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Reply from Jennifer Gapasin
June 18th, 2026 12:10 PM
Monica, I'm truly grateful for your kind words and for sharing your experience. It was a pleasure to assist you and I'm so glad to hear that you felt informed and comfortable throughout the process. Your recommendation means a lot to me, and...
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Great communication, very nice guy, answered all our questions. would definitely recommend him and NAF
Reply from Dave Piecz
June 29th, 2026 08:04 PM
James, I appreciate your kind words. I'm glad to hear that you felt well-supported and that I could answer all your questions. Thank you for recommending me and New American Funding!
No comment
Reply from New American Funding - Alex Rebolle...
June 29th, 2026 08:34 PM
Thank you for your rating, Keenan. If you have any feedback or need assistance, please feel free to reach out.
Tried several times to have the closing which consistantly kept being cancelled and pushed forward. I had furniture / appliances in the potential home for two weeks due to the closing being consistantly canceled. I had the home owner threaten...
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Reply from Dave Piecz
June 29th, 2026 08:01 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Dave was very understanding and patient with us and he made his self available to answer all my question.
Reply from Dave Piecz
June 29th, 2026 07:10 PM
I'm grateful for your kind words, Tasha. It's important to me to be understanding and patient, and I'm glad I could address all your questions. If there's anything else you need, please feel free to reach out.
Essam communicated quickly and with accuracy
For great communication
Reply from New American Funding - Drew Vogl
June 29th, 2026 01:29 PM
Jeremiah, I appreciate your feedback on the communication. It's important to me that you feel informed and supported throughout the process. Thank you for sharing your thoughts!
Communication from the loan processor was terrible. She should have provided a checklist of things needed versus asking for something then days later asking for something else. The loan officer should also be in the same time zone as the client....
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Reply from New American Funding - Alec Manoogi...
June 29th, 2026 05:23 PM
I'm sorry to hear about your experience with the communication and timing issues, Dale. Your feedback is important, and I want to ensure we address your concerns. Please reach out to me directly so we can discuss this further and work towards...
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Jennifer has been amazing to work with. I had even worked in the Mortgage industry for 5 years and she was easier and alot quicker than my employer! Jennifer explained everything, which really helped since I am a widow and still not comfortable...
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Reply from Jennifer Gapasin
June 17th, 2026 12:26 PM
Lynn, I'm so grateful for your kind words and recommendation. It was truly my pleasure to assist you and ensure everything went smoothly. If you ever need anything else, please feel free to reach out. I'm here for you!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing