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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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4.66
Encompass
J
Jorge A C
Amarillo, TX
Posted on January 26th, 2024 03:58 PM
Drew was great, after we got handed off to Marylin the communication stopped. We were left in the dark a lot of times with no replies. We would have to reach out multiple times til we got an answer. Just felt like there was no sense of urgency...
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Reply from Drew Vogl
February 5th, 2024 04:04 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
Encompass
A
Alesha R L
New Salisbury, IN
Posted on January 24th, 2024 03:45 PM
Drew was amazing!!! Marilyn was ok too, she just waited 12 days before letting me know she had not received the documents she had asked for. There for postponing our closing by several days. Maybe in the future she only needs to wait 5 days???...
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Reply from Drew Vogl
February 3rd, 2024 03:47 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Encompass
W
William H
Warren, NH
Posted on January 2nd, 2024 03:12 PM
This deal was a unique experience for everyone involved, I believe & the NAF team never quit working it until it was completed.
Reply from Drew Vogl
January 12th, 2024 03:13 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
F
Frank R
Grand Rapids, MI
Posted on December 11th, 2023 02:32 PM
He was great
Reply from Drew Vogl
December 21st, 2023 02:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.33
SFTP
A
Ahmandou K
Roanoke, VA
Posted on November 19th, 2023 03:06 PM
They did they best to help me get the house
Reply from Drew Vogl
November 29th, 2023 03:08 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
SFTP
R
Rhianna C
Hilliard, OH
Posted on October 30th, 2023 03:57 PM
very good communication and transparency
Reply from Drew Vogl
November 9th, 2023 03:59 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
4.0
SFTP
A
Athena C
Vallejo, CA
Posted on October 29th, 2023 03:50 PM
Tracey Tran was awful . Her communication only stated after 1pm and 2pm when she communicated. Maybe having a second job?? It was consistent on urgency after 2 pm every time Tracey Tran would chime in. Drew would be silent and then a hurricane...
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Reply from Drew Vogl
November 8th, 2023 03:50 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
M
Michael B
Spring, TX
Posted on October 4th, 2023 05:51 PM
I think it was great because everyone was nice and helped me buy my home. However some people were better than others. The overall experience was great
Reply from Drew Vogl
October 14th, 2023 05:52 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
Encompass
J
Jesus G
Barberton, OH
Posted on October 4th, 2023 02:15 PM
They gave me the opportunity to buy my first house.
Reply from Drew Vogl
October 14th, 2023 02:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
SFTP
J
Joshua D
Rutherfordton, NC
Posted on September 22nd, 2023 08:33 PM
Drew was great at communicating, others were not so much. If you call, leaving a voicemail is customary otherwise how would we know what the call was about?
Reply from Drew Vogl
October 4th, 2023 04:47 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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