MICHAEL BIGLEY

Name: Rocket Mortgage
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-913-972-0895
Rating: 3.98

Sr. Loan Officer | NMLS# 2595251

New American Funding - Novi | Consumer Direct

3.98

(9)

Wichita State University

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Wichita State University

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com/

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3.98

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Michael took the time to hear what I was wanting to do as far as refinancing my property. He made efforts to get answers to my questions along the way. Thanks for the help!

Reply from MICHAEL BIGLEY

May 6th, 2026 06:23 PM

I'm grateful for your kind words, Paul. I'm pleased I could assist you with your refinancing questions and ensure you felt heard throughout the process. If you have any more questions in the future, please feel free to reach out.

Michael Bigley was very much on top everything and we would recommend him to family and friends. Thank You Mike for everything you did for us.

Reply from MICHAEL BIGLEY

April 20th, 2026 01:07 PM

Absolutely, Tina! It was my pleasure to help you both out and I'm here to assist you in the future if you ever need anything.

Mike Bigley was awesome & very tentative to our concerns.

Reply from MICHAEL BIGLEY

April 17th, 2026 02:53 PM

Melzer it was a pleasure working with you and Tina. Thanks and looking forward to assisting you in the future if needed.

It would have been better had there been clear communication throughout the process, had things not dragged out for months, and had our refinance not been held up when Mr. Bigley went on leave, without informing us, and no one worked on the...

First, I will say that Michael was a lot better than my initial loan officer but i would have liked my calls to have been answered when i call them especially considering this was my wife's an I first time refinancing a home. It just seemed...

Reply from MICHAEL BIGLEY

June 18th, 2026 01:48 PM

Larry, thank you for sharing your experience. I'm glad to hear that I was able to improve upon your initial experience, but I apologize for any inconvenience caused by the delays in communication. I understand how important timely responses...

Michael was very responsive to all my requests no matter how small they were. He helped me through the whole process and was very nice in the process and took the time to make sure I understood everything, each step of the way.

Reply from MICHAEL BIGLEY

June 3rd, 2026 05:42 PM

Tim... thanks for the kind words and it was a pleasure working with you sir. You helped make the process easy by staying on top of things the entire way. Feel free to reach out if you ever need anything at all. Take care!

I want to share my experience with Michael Bigley, who provided what I can only describe as top-notch service throughout my refinancing process. In my experience, I have never had a loan officer be so thoughtful or cover as many bases as Michael....

Reply from MICHAEL BIGLEY

May 28th, 2026 05:10 PM

Nick, I truly appreciate your kind words and am so pleased to hear about your positive experience with me during your refinancing process. It means a great deal to know that my efforts to provide thoughtful and comprehensive service resonated...

From start to finish Michael was available to me from start to finish with any and all of my questions during my refinance process. It was quick,seamless, and so fast. I'm glad I chose NAF for my refi they are great!

Reply from MICHAEL BIGLEY

May 26th, 2026 02:31 PM

Thanks so much Melissa and thanks for also being on top of everything. You were a big help in making the process quick and easy!

It took over 2 months to close on a refinance. We had to hunt Michael down 4 times as we got no communication at times for weeks. Documents and numbers when we did get them did not match to which he had to get his manager involved to explain...

Reply from MICHAEL BIGLEY

March 23rd, 2026 02:01 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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