Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Jim was incredibly helpful throughout the entire mortgage process. He was responsive, knowledgeable, and made everything smooth and stress-free. Highly recommend!
Reply from Owner
November 22nd, 2025 03:07 PM
Thank you for the great feedback, Mursaleen. I'm pleased to hear that you had a smooth and stress-free mortgage process. Being responsive and providing the necessary guidance are things I strive for, so it’s wonderful to know it made a difference...
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Jim was incredibly helpful throughout the entire mortgage process. He was responsive, knowledgeable, and made everything smooth and stress-free. Highly recommend!
Reply from Jim Van Law - Northpointe Bank
November 20th, 2025 02:45 PM
I'm pleased to hear that you found the mortgage process smooth and stress-free, Muhammad. It was my goal to be responsive and provide the information you needed along the way. Your recommendation means a lot, and I'm glad I could assist you...
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Drip drip drip of information requests was a bit annoying, given our credit worthines:
Reply from Josh Schaendorf
November 27th, 2025 01:51 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Zack goes above and beyond to make sure closings run smoothly and all documents are accounted for during the proces. Zack had to work diligently for us to make our closing happened due to my husband's early retirement right before we started...
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Reply from Zack Maurer
November 27th, 2025 01:32 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Mason is incredibly accomodating, informative, and realistic with the whole loan process. He was always there to answer questions and help us out with anything we needed. It was painless. Honestly, the whole team was great, Cait and Whitney...
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Reply from Mason Maurer
November 27th, 2025 01:58 PM
I really appreciate the feedback and am looking forward to working with you again.
Process was easy and efficient.
Reply from James Mahieu - Northpointe Bank
November 19th, 2025 04:26 PM
I'm pleased to hear that you found the process easy and efficient, Dominiq. It’s always my aim to provide a smooth experience, and I'm glad that came through for you at Northpointe Bank. Thank you for your feedback.
Great people to work with
Reply from Mason Maurer
November 25th, 2025 05:31 PM
I really appreciate the feedback and am looking forward to working with you again.
yes was fast and Great and less stress than I expected.
Thanks for everything.
Reply from Mason Maurer
November 24th, 2025 06:45 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ryan is a very professional worker and the way he work me through the process was just amazing and exceptional. Being someone who have never bought a house before Ryan made the process to be so easy like A B C. Thank you Ryan
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Reply from Ryan Gummere
November 20th, 2025 09:46 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Zack was great. Very responsive and informing of any issues with property and processes. Handled every issue with the house amazingly. Highly recommend for your loan officer!
Reply from Zack Maurer
November 20th, 2025 07:59 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender