Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
James is always professional and available to answer all my questions! He has worked with us on previous loans. Always satisfied! Thanks for another great experience !
Reply from James Mahieu - Northpointe Bank
November 13th, 2025 01:50 PM
I appreciate your kind words, Caron. It's gratifying to know that my availability and professionalism have made a positive impact during your loan experiences. I'm pleased to hear that you've consistently been satisfied with our interactions....
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We had an outstanding experience working with Ed Napieralski of Northpointe Bank. From start to finish, Ed was incredibly thorough, knowledgeable, and most importantly patient. He took the time to walk us through every option available, answering...
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Ryan Gummere - Northpointe Bank has received a review with 5 star rating from MAXROY S
Inconsistent info
Reply from Mason Maurer
November 17th, 2025 03:09 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
James and David were great in communication and customer service.
Reply from James Mahieu - Northpointe Bank
November 11th, 2025 10:39 PM
I'm pleased to know that you found both the communication and customer service to be commendable, Amy. It's important to me to ensure a smooth and supportive experience throughout the process. Thank you for your feedback and for choosing Northpointe...
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Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jack A
Reply from Owner
November 7th, 2025 01:37 PM
I appreciate the positive rating, Jack. Thank you for your support!
I can't say enough great things about Jim at North Pointe bank. From start to finish, the mortgage process was smooth, and transparent. He took time to explain every option clearly.
Reply from Jim Van Law - Northpointe Bank
November 7th, 2025 01:38 PM
I'm grateful for your kind words, Jack. Ensuring that the mortgage process was smooth and transparent for you was a priority. I'm pleased that you felt well-informed about your options along the way. If you ever need assistance in the future,...
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Zach was very quick and attentive to us, which was especially helpful given this was our first time buying a home. He was very knowledgeable and helpful throughout the entire process. The team was all very friendly and helpful.
The appraisal porche process was no bueno. Not Jim's fault
Reply from Jim Van Law - Northpointe Bank
November 6th, 2025 04:05 PM
You can say that again. :) Good Lord!!! Enjoy the new house.
Zach was absolutely incredible to work with. He was always available, answered every question clearly, and made the entire loan process smooth from start to finish. His communication, professionalism, and confidence took all the stress out...
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Reply from Zach Emerson
November 13th, 2025 02:28 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender