Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Nice job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from Jim Van Law
December 10th, 2025 04:53 PM
Thanks David. Appreciate your feedback and the 5-star review
for
Justin Veneklase - Northpointe Bank
Great communicator, highly knowledgeable, and even showed up to our closing!
Reply from Justin Veneklase - Northpointe Bank
December 10th, 2025 04:14 PM
Thanks Brandon, you were great to work with as well!
Jim is a great person and highly knowledgeable regarding the mortgage process.
Reply from Jim Van Law
December 10th, 2025 04:53 PM
Alex, I appreciate your kind words. I'm glad to hear you found my knowledge about the mortgage process helpful. It was great working with you, and I'm pleased everything went smoothly.
James Mahieu - Northpointe Bank has received a review with 5 star rating from Alyce M
Reply from Owner
December 9th, 2025 03:22 PM
I appreciate your positive rating, Alyce. Thank you for choosing Northpointe Bank.
Every aspect of the process was performed expeditiously and went beyond expectations. James kept us informed every single step of the way and picked up the phone more than generic emailing. CANNOT RECOMMEND ENOUGH!
Reply from James Mahieu - Northpointe Bank
December 9th, 2025 03:23 PM
I'm pleased to know that the process exceeded your expectations, Alyce. Keeping you informed throughout and being readily available by phone is something I prioritize, as I believe it enhances communication. Your strong recommendation is truly...
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Jim Van Law - Northpointe Bank has received a review with 5 star rating from Darren P
Reply from Owner
December 10th, 2025 04:54 PM
Thank you for the 5-Star review.
Jim is the absolute best. He was extremely helpful in the process
Reply from Jim Van Law - Northpointe Bank
December 8th, 2025 01:56 PM
Thank you, Darren. Really happy for you guys.
Had a wonderful, easy, and smooth closing because of Jim 100/10 stars give the man a raise!!
Reply from Jim Van Law - Northpointe Bank
December 5th, 2025 06:42 PM
Ronny, thank you for your enthusiastic feedback. I'm really pleased that the closing process went smoothly for you. Enjoy your new home!
Becky, Jennifer and Carol were absolutely amazing in my refinancing process. I was referred to them by my realtor friend, Taelor Jackson Pryor. They made the process very smooth and had great open communication throughout the whole process....
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Reply from Owner
December 8th, 2025 01:56 PM
I'm really pleased to hear that Becky, Jennifer, and Carol contributed positively to your refinancing experience. Open communication is key, and it’s great to know they provided that throughout. If there's anything else I can assist you with...
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James made certain our experience was easy and kept us informed all along the way. Very pleased!
Reply from Owner
December 5th, 2025 04:39 PM
Thank you Ian, very glad to hear the process was smooth and you were well informed throughout the process. Congratulations again!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender