

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with James was great. He was always available if I had a question
Reply from James Mahieu - Northpointe Bank
February 24th, 2026 02:29 PM
It's wonderful to know that you found the experience of working with me positive, Bill. I'm glad I could be available to answer your questions throughout the process. Thank you for trusting me to see you through the process and congratulations...
read more
Great communication and pleasant to deal with . The process was easy and not stressful
Reply from Jim Van Law - Northpointe Bank
February 20th, 2026 09:54 PM
Suzanne, I'm pleased to hear that the communication made the refinancing process easy and stress-free for you. It was my goal to provide a smooth experience, and I appreciate your feedback. Feel free to reach out if you need anything in the...
read more
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Stan L
Reply from Owner
February 20th, 2026 09:54 PM
Thanks, Stan!!!!
Jim got the deal done in 30 days!
Reply from Jim Van Law - Northpointe Bank
February 20th, 2026 09:55 PM
Stanley, I'm glad to hear that everything worked out smoothly and within the timeframe you needed. Enjoy your beautiful new home.
We felt supported throughout the entire process. Ryan was incredibly helpful, taking the time to explain every detail of the paperwork and ensuring we were consistently updated on the next steps. We truly appreciated his guidance.
Reply from Ryan Gummere
February 25th, 2026 07:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
We had a very difficult time with the builder but Mason and his team were prepared for everything that came at them through the entire process Their attention to all the intricate details and issues was amazing and their constant vigilance...
read more
Reply from Mason Maurer
February 25th, 2026 05:18 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
We had a great experience with Northpoint Bank. All of our questions were answered promptly and completely.
Reply from Ed Napieralski
February 25th, 2026 05:06 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Very responsive team!
Reply from Mason Maurer
February 25th, 2026 04:34 PM
I really appreciate the feedback and am looking forward to working with you again.
get a resonable underwriter.
Reply from Josh Schaendorf
February 25th, 2026 03:42 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Erik K
391–400 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender