Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Jim took calls at all hours to answer questions. He also helped get documentation when it was difficult and or confusing for me to do so. We felt that he had our best interests in mind at all times
Reply from Jim Van Law - Northpointe Bank
February 27th, 2026 02:18 PM
John, I'm glad I was able to assist with your questions and documentation needs whenever necessary. It was important to me to ensure that you felt supported and confident throughout the process. Thank you for sharing your experience, and I...
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I called Northpointe bank about refinancing my current loan, Zack Maurer was my first contact. I explained my needs and he listened. He found solutions to my situations and we were able to work out a deal. He was always straight forward, honest,...
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Reply from Zack Maurer
March 6th, 2026 04:22 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Mason helped me through the process, exceptional asset to your organization
Reply from Mason Maurer
March 5th, 2026 08:21 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
A+++ Northpointe Bank Forever!
Reply from Zack Maurer
March 5th, 2026 06:03 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
I called Northpointe bank about refinancing my current loan, Zack Maurer was my first contact. I explained my needs and he listened. He found solutions to my situations and we were able to work out a deal. He was always straight forward, honest,...
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Mason was awesome, could not have done it without him!
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Ed N
the first phone call on our experience with Mason was amazing. He set us up really well for our cash to close which made moving in very smooth with a for extra things after moving. Every phone call with him made us excited to home owners. make...
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Reply from Mason Maurer
March 4th, 2026 02:31 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everything was always smooth and excellent communication along with amazing service from all! This is why we choose this place every time and will highly recommend and refer all!
Reply from Mason Maurer
March 3rd, 2026 01:36 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
James Mahieu - Northpointe Bank has received a review with 5 star rating from William L
Reply from Owner
February 24th, 2026 09:27 PM
Thank you Bill, it was a pleasure working with you!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender