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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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5 Star
96%
4 Star
3%
3 Star
0%
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1 Star
1%
Reviews from Web
  • T
    Ted B
    Cleburne, TX
    Posted on February 16th, 2026 12:24 PM
    Jim is a professional. He works tirelessly behind the scenes, and then explains in a way that I understand. I am very satisfied with the loan approval process.
    Reply from Jim Van Law - Northpointe Bank
    February 17th, 2026 04:17 PM
    Ted, I appreciate your kind words and am glad to hear that the loan approval process was satisfying for you. It's important to me that everything is clearly explained, and I'm pleased that my efforts were helpful. Thank you for trusting me...
    read more
  • L
    Logan W
    Posted on February 15th, 2026 03:57 PM
    Zach was great to work with. He helped simplify and explain the entire process making everything easy to understand leading to a stress free closing.
  • L
    Logan W
    Grand Rapids, MI
    Posted on February 15th, 2026 03:55 PM
    Zach was awesome to work with. He helped simplify and explain everything throughout the entire process.
    Reply from Zach Emerson
    February 23rd, 2026 03:13 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • J
    Jack P
    Lansing, MI
    Posted on February 13th, 2026 12:02 AM
    Zach was very professional and thorough in explaining everything I needed to know. He was quick to reply any time I had questions. he provided a prequalification letter in less than 24 hours. Zach was available at all hours of the day and I...
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    Reply from Zach Emerson
    February 20th, 2026 09:02 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • G
    Grant W
    Rockford, MI
    Posted on February 11th, 2026 01:50 PM
    Mason and his team were the best. Were very communicative and we closed early!
    Reply from Mason Maurer
    February 18th, 2026 01:51 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • for
    Jon Izenbart - Northpointe Bank
    SFTP
    H
    Hunter H
    Otsego, MI
    Posted on February 8th, 2026 03:41 AM
    Kept up to date.
    Reply from Jon Izenbart
    February 16th, 2026 06:06 PM
    Hi Hunter, I'm glad to hear you felt well-informed throughout the process. Communication is important to me, and it's great to know it helped make your experience a positive one. If you have any further questions or need assistance, feel free...
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  • R
    Rebecca D
    Beulah, MI
    Posted on February 7th, 2026 07:56 PM
    Besides some last minute confusion, it was a a fairly seemless experience.
    Reply from Ed Napieralski
    February 16th, 2026 03:05 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • N
    Nathan D
    Muskegon, MI
    Posted on February 6th, 2026 04:47 PM
    All satisfied
    Reply from Ed Napieralski
    February 13th, 2026 04:48 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • M
    Mabel M
    Grand Rapids, MI
    Posted on February 5th, 2026 01:10 PM
    Thank you.
    Reply from Ed Napieralski
    February 12th, 2026 01:10 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • D
    Dottie M
    Posted on February 5th, 2026 12:07 AM
    James Mahieu - Northpointe Bank has received a review with 5 star rating from Dottie M
    Reply from Owner
    February 5th, 2026 11:10 AM
    Thank you Dottie, so glad you were able to find the right property and everything worked out!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender