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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • S
    Shawn J
    Spring Lake, MI
    Posted on March 5th, 2026 01:37 PM
    Josh is GREAT. Underwriters did make things challenging. Some of what they required seemed ridiculous.
    Reply from Josh Schaendorf
    March 12th, 2026 10:12 AM
    Thank you Shawn for the kind words! I am grateful for the opportunity to serve you and your family.
  • C
    Camrin G
    Owosso, MI
    Posted on March 5th, 2026 01:20 PM
    Mason and his team were very transparent and on top of information. Always reliable for quick responses. Being a first time home buyer, they made the process less stressful and streamlined. Made me feel like family.
    Reply from Mason Maurer
    March 12th, 2026 01:21 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • S
    Shawn J
    Posted on March 5th, 2026 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Shawn J
  • C
    Camrin G
    Posted on March 5th, 2026 12:00 AM
    Mason and his team were very transparent and on top of information. Always reliable for quick responses. Being a first time home buyer, they made the process less stressful and streamlined. Made me feel like family.
  • N
    Naomi L
    Belmont, MI
    Posted on March 4th, 2026 10:36 PM
    Absolutely love working with Mason! He understood our goals and did everything he could to support
    Reply from Mason Maurer
    March 12th, 2026 02:40 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • Z
    Zachary F
    Grand Ledge, MI
    Posted on March 4th, 2026 03:18 PM
    Zack did a great job throughout the whole process
    Reply from Zack Maurer
    March 11th, 2026 03:18 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • H
    Holly D
    Chester, NH
    Posted on March 2nd, 2026 03:50 PM
    Jim was very attentive and worked hard to get us a quick close. we would and Have recomended him to Real Estate Brokers and others
    Reply from Jim Van Law - Northpointe Bank
    March 7th, 2026 06:48 PM
    Holly, it's great to hear that you appreciated the attentiveness and effort I put into ensuring a quick closing for you. Thank you for recommending me to Real Estate Brokers and others—it truly means a lot.
  • S
    Shannon G
    Mount Pleasant, SC
    Posted on February 28th, 2026 03:40 PM
    I would go with Jim again.
    Reply from Jim Van Law - Northpointe Bank
    February 28th, 2026 05:23 PM
    Thanks for your trust, Shannon. I'm glad to hear you'd consider working with me again.
  • L
    Laurie L
    Fort Walton Beach, FL
    Posted on February 27th, 2026 02:28 PM
    He was always willing to answer our questions. Great experience!
    Reply from James Mahieu - Northpointe Bank
    February 27th, 2026 02:52 PM
    It’s wonderful to hear that you had a positive experience, Laurie. Being available to answer questions is something I prioritize, so I’m glad that aspect stood out during your process. Thank you for the feedback and for choosing Northpointe...
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  • J
    John D
    Posted on February 26th, 2026 11:56 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from John D
    Reply from Owner
    February 27th, 2026 02:18 PM
    John, Thank you for your kind words.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender