Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Zack Maurer is a professional. His knowledge, passion, attention to detail, and eticate is second to none. Although through processes such as a home closing , you are required sometimes to give news that may not be perfect, Zack did it perfectly...
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Reply from Zack Maurer
March 19th, 2026 08:26 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ryan was amazing the first time I bought my home, and now for the refi. He was always communicating with me and ensuring everything made snese even the little details and would never hesitate to call to explain items. Would highly reccomend...
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Reply from Ryan Gummere
March 18th, 2026 02:56 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
overall Support, transparency and guidance was great.
Reply from James Mahieu - Northpointe Bank
March 11th, 2026 02:43 PM
I appreciate your positive feedback, Matthew. I'm glad the support, transparency, and guidance met your expectations throughout the refinancing process. It's important to me that clients feel informed and supported, and I'm pleased to have...
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Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Vudsy
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Erin G
Reply from Owner
March 12th, 2026 02:01 PM
Thank you for the kind words Erin!
We had a great experience through the whole process
Reply from Jim Van Law - Northpointe Bank
March 11th, 2026 07:12 PM
I appreciate your feedback, It's great to hear that you had a positive experience throughout the process.
Mason and his team were AMAZING. He came in when another bank fumbled and got us clear to close in essentially 9 days. Couldn't have asked for a better experience. 10/10 would definitely recommend
Reply from Mason Maurer
March 16th, 2026 06:27 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Nothing personal to the institution, it was just my first time and I didnt I didn't know what to expect. I never felt clear on what to expect throughout the process, bevause because everything was TBD on a future step in the process. I think...
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Reply from Mason Maurer
March 13th, 2026 06:17 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Mason really went above and beyond for us. This was our first time purchasing a home and he made it so easy that we thought we were forgetting to do things (but we weren't). We had so many questions and every one was answered so quickly. Could...
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Reply from Mason Maurer
March 12th, 2026 08:47 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Josh is fabulous, very knowledgeable, kept us informed, and brought us a great product. Underwriting was obnoxious and frustrating, Josh kept us calm and plugging along.
Reply from Josh Schaendorf
March 12th, 2026 10:11 AM
Thank you Sue for the opportunity to serve your family.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender