Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
James and his team were available to answer questions. There was confusion for me at the end of the process. I did not know there would be additional loan fees and other fees added at the end, so I did not tell James the correct amount we needed...
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Reply from James Mahieu
April 21st, 2026 05:42 PM
Alicia, I appreciate you sharing your experience. I'm glad that my team and I were available to answer your questions throughout the process. I understand how the process can sometimes be confusing when selling one home and buying a new home...
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Josh answers all my questions that I have no matter what it is and I would not refinance with anyone else.
Reply from Josh Schaendorf
April 22nd, 2026 12:42 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jimmy was with us every step of the way and went above and beyond when the problem arose from the other party. He made sure that we were fairly treated and represented and helped to alleviate the confusion that the other party brought to the...
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Reply from Jim Van Law - Northpointe Bank
April 15th, 2026 01:29 PM
Jennifer, I appreciate your kind words and am happy to hear that I could support you through the challenges that arose. Thank you for trusting me with your home purchase journey.
this is the second time we worked with Mason and his team to help us with the home buying process. Everyone was super helpful, responsive and a pleasure to work with! Will definetly recommend to others.
Reply from Mason Maurer
April 22nd, 2026 12:25 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Thanks Jimmy for all the hard work you put into helping me secure my mortgage. Your patience, clear communication, and commitment made a huge difference, and I always felt confident knowing I was in good hands. I’m incredibly grateful for everything...
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Reply from Jim Van Law - Northpointe Bank
April 15th, 2026 01:30 PM
Chris, I truly appreciate your kind words. Thank you for trusting me to assist you with this important step.
Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Dan C
Ryan and everyone else at Northpointe did a great job! I highly reccomend them!
Reply from Ryan Gummere
April 21st, 2026 01:49 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
I wasn't considering a refinance of any sort and had never heard of the All in One Loan prior to Josh reaching out but after research it appeared the AIO was the product I should be in.
Reply from Josh Schaendorf
April 20th, 2026 10:20 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Josh was great to work with. very accommodating with our work schedules by scheduling calls after hours .
Reply from Josh Schaendorf
April 17th, 2026 01:30 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I really like the products you offer, and I am hoping for a strategic relationship as I continue to invest in aquiring realestate in the future. If you guys offer an "underwriting" workshop to help me better analyze multi-family deals, that...
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Reply from Ed Napieralski
April 16th, 2026 01:30 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender