Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Josh is very knowledgeable in his field and very good at communicating And helling understand the process. He cares about others, is so kind, and is super easy to talk to and work with. We have had him do other loans for us and each time it...
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Reply from Josh Schaendorf
April 29th, 2026 01:04 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Josh is great! Super knowledgeable and helpful!
Because I had a team helping me and all were great!
Reply from Mason Maurer
April 28th, 2026 05:20 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Great communication and commitment from
my loan officer and his team
Reply from James Mahieu - Northpointe Bank
April 21st, 2026 05:40 PM
Talia, I appreciate your kind words about my communication and commitment, as well as that of my team. I'm grateful for the opportunity to assist you with your loan. Thank you for sharing your experience!
I’ve worked with several loan officers in the past, and I can confidently say this was the best experience I’ve ever had. James was incredibly patient throughout the entire process and took the time to make sure I fully understood every step...
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Reply from Owner
April 19th, 2026 06:02 PM
Thank you Kyra, I really appreciate the kind words and so glad we were able to make it work out for you! Congratulations again!!
James was so great to work with. He keeps you updated with everything thats going on and takes the time to make sure you understand it all. He is not pushy like some loan officers I've worked with in the past. He makes the entire process as...
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Reply from James Mahieu
April 21st, 2026 05:41 PM
Thank you for your kind words, Kyra. I'm pleased to hear that you felt well-informed and comfortable throughout the process. Making the refinancing experience smooth and easy is always my goal, and I'm grateful for your recommendation.
Zach did a fantastic job of informing of the expectations regarding the process so there were no surprises. I was well informed of progress as well.
Reply from Zack Maurer
April 27th, 2026 05:44 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Thank you for helping us so much throughout the process and always being available for our questions
Reply from Jim Van Law - Northpointe Bank
April 19th, 2026 07:37 PM
Annie, I appreciate your kind words and I'm glad I could assist you throughout the process. Being available to answer your questions was important to me, and I'm thankful for the opportunity to help.
Jim and his team made the whole process very simple and straight forward . Thorough in explanation and always able to answer any questions that we had throughout. Highly recommend!
Reply from Jim Van Law
April 19th, 2026 07:37 PM
Thank you, Kyle, for your kind words. I'm pleased to hear that you found the process straightforward and that my team and I could provide thorough explanations. Your recommendation means a lot to us!
Jim is my go-to lender in my Real Estate Business, and I trust him highly. I love the loan product that we are in, and I am very thankful that Jim shared it with me! Grateful for Jim and his passion for the Mortgage Industry.
Reply from Jim Van Law - Northpointe Bank
April 16th, 2026 04:23 PM
Jon, I'm grateful for your trust and kind words. Thank you for choosing me as your go-to lender!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender