Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Team was cooperative and responsive
Reply from Jim Van Law - Northpointe Bank
April 9th, 2026 11:19 AM
John, thank you for taking the time to leave such a positive rating. I'm glad to hear that everything went smoothly with your purchase. If you ever need further assistance, please feel free to reach out.
James was always available for my questions and never made me feel that my concerns were insignificant.
Reply from James Mahieu - Northpointe Bank
April 8th, 2026 11:11 AM
It is always a priority for me to be available for all your questions and address any concerns, Casey. I'm glad to hear that you felt supported throughout your refinancing process. Thank you for allowing me to assist you with this and I look...
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The energy and communication mason and his team brought was incredible. We didnt just feel like another transaction and more like family. My wife and I have never herd of an AIO but mason and his team went above and beyond to make sure that...
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Reply from Mason Maurer
April 13th, 2026 02:25 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Erin M
Reply from Owner
April 4th, 2026 02:09 PM
Thank you, Erin. I appreciate your feedback and trust. Enjoy your beautiful new home
Jim was a great help in securing a loan for our first home . He answered all our questions and was very quick to respond we had questions or concerns
Reply from Jim Van Law - Northpointe Bank
April 4th, 2026 02:09 PM
Thank you Erin!
There were various discrepancies and miscommunications throughout the process and through the closing.
Reply from Ed Napieralski
April 13th, 2026 08:13 PM
Tanya, I appreciate you bringing these issues to my attention. I'm sorry to hear about the discrepancies and miscommunications you encountered. It's important to me that the process is as smooth as possible, so please reach out to me directly...
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Mason Mauer is oustanding and the best representative of Northpointe bank
Reply from Mason Maurer
April 10th, 2026 08:14 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
James Mahieu - Northpointe Bank has received a review with 5 star rating from Tim J
Reply from Owner
April 2nd, 2026 04:11 PM
Thank you Tim, congratulations again on buying your new condo!
James was a pleasure to work with. He made the buying experience easy.
Reply from James Mahieu - Northpointe Bank
April 2nd, 2026 03:04 PM
I'm glad to know that you found the buying experience smooth and enjoyable, Timothy. It was a pleasure working with you, and I'm happy I could make the process easier. Thank you for your kind feedback and trusting me and my team to see you...
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Jae's was very attentive and reacheable for conversation or text to answer questions for us .
Reply from James Mahieu - Northpointe Bank
April 2nd, 2026 12:23 PM
I'm glad to know that you found me attentive and accessible, Jeanne. Being available to answer your questions is something I prioritize to ensure a smooth and informed purchase experience. Thank you for trusting me and my team to see you through...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender