Northpointe Bank - Grand Rapids's Cover Image
Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Company Logo
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Lisa W
    Nevada City, CA
    Posted on July 4th, 2026 04:34 PM
    Jim and team were very knowledgeable, responsive and great to work with. Jim created an even better option than webhad we had hoped for. We've already recommended him!
    Reply from Jim Van Law - Northpointe Bank
    July 4th, 2026 07:15 PM
    Lisa, I appreciate your kind words and am glad to hear that you found our team knowledgeable and responsive. Creating a great option for you was a priority, so it's nice to know it exceeded your expectations. Thank you for recommending me!
  • T
    Thomas W
    Posted on July 4th, 2026 12:00 AM
    Everything went very smoothly. All of social media was talking about this great product so I decided to go straight to the lender and avoid the middle man.
  • R
    Ryan R
    Grant, MI
    Posted on July 2nd, 2026 12:40 AM
    Zack and I went over all of my options multiple times to ensure I was understanding of what style of loan I was getting into, the tools it provides and also how to be proactive about paying towards it.
    Reply from Zack Maurer
    July 9th, 2026 02:24 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • C
    Carolyn C
    Posted on July 1st, 2026 11:47 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Carolyn C
    Reply from Owner
    July 21st, 2026 08:52 PM
    I appreciate the high rating, Carolyn! If there's anything further I can assist you with, please feel free to reach out.
  • C
    Carolyn C
    Amherst, NH
    Posted on July 1st, 2026 11:47 PM
    So easy to reach, felt like we were the only application he was working on (sure that's not the case!) closed so quickly with no issue thank you Jim!
    Reply from Jim Van Law - Northpointe Bank
    July 2nd, 2026 05:17 PM
    Carolyn, I appreciate your kind words and am happy to hear that you felt prioritized and that the process went smoothly. It's great to know that everything closed quickly without any issues.
  • T
    Thomas W
    Sarasota, FL
    Posted on July 1st, 2026 08:52 PM
    Everything went very smoothly
    Reply from Josh Schaendorf
    July 8th, 2026 08:53 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • K
    Katy L
    Posted on July 1st, 2026 03:38 PM
    Zach is the KING of mortgage brokers. He made me feel seen, heard, and understood. As a single mom who is also a business owner I had a tricky loan situation. Zach didn't always have the news I wanted, but helped me understand it without it...
    read more
  • K
    Katy H
    Lansing, MI
    Posted on July 1st, 2026 03:34 PM
    Zach listened to my situation, and although I am sure it was not unique, he made me feel heard, seen, and understood. He explained every step and kept me informed. He CARED and I can't recommend him enough.
    Reply from Zach Emerson
    July 8th, 2026 03:35 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • L
    Lauren C
    Byron Center, MI
    Posted on July 1st, 2026 12:45 PM
    Ed and his team were great to work with!
    Reply from Ed Napieralski
    July 8th, 2026 12:46 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • P
    Paul F
    Posted on July 1st, 2026 03:09 AM
    Would highly recommend working with Zach. He made the entire process way more simple and easy to understand than I thought it would be.
  • 171–180 of 1640
    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender