Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Northpointe Bank - Grand Rapids
From a first time home buyer who is new to the American system, I couldn't have gotten a better agent, Ryan understands culture differences and shock, He is kind and patient. it's been a blessing working with him.
Ryan was patient, very approachable, kind and always available for his client
Reply from Ryan Gummere
July 15th, 2026 09:40 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Zack was very transparent about everything & explained things thoroughly. I could tell he had my best interest in mind & definitely made the process less stressful!
Reply from Zack Maurer
July 15th, 2026 12:23 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Zack was very thorough & explained everything to make sure I understood. He was quick to reply to any questions & made the process less stressful!
Zach Emerson - Northpointe Bank has received a review with 5 star rating from Mike Z
Zach did great!
Reply from Zach Emerson
July 14th, 2026 10:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
All went smoothly and without issues. We have non-standard employment arrangements in our history and the team was able to walk us through verifying our income etc with ease. The team seemed to genuinely care about our experience.
Reply from Ryan Gummere
July 14th, 2026 05:40 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ed and his team were great. The underwriter made this a difficult process and requested unreasonable documents. There was a request to have my divorce lawyer sign a document to state that the conditions of my divorce will not change. Even though...
read more
Reply from Ed Napieralski
July 13th, 2026 04:22 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Zack, thank you so much for everything that you have done for myself and Olivia! We are extremely grateful for you and your services. You have made it extremely easy and smooth throughout the entire process. We are very grateful for everything...
read more
Reply from Zack Maurer
July 13th, 2026 01:41 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Zack Maurer was great to work with! He took the time to explain all of my options available and explained the tools/benefits to my refinance. I would recommend Zack to anyone in the market that wants to get a home refinance, home loan, or even...
read more
161–170 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender