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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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5 Star
96%
4 Star
3%
3 Star
0%
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1 Star
1%
Reviews from Web
  • P
    Paul F
    Berkley, MI
    Posted on July 1st, 2026 03:06 AM
    Working with Zach was a tremendous experience. He made sure I was well informed of where I stood on the process. Would highly recommend working with Zach!
    Reply from Zach Emerson
    July 8th, 2026 01:34 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • F
    Filipe O
    Posted on June 30th, 2026 12:28 PM
    James was great and very detail oriented. He made the process extremely easy and clear.
    Reply from Owner
    June 30th, 2026 01:33 PM
    Thank you Filipe! Congratulations again on purchasing your new condo!!
  • F
    F R J D
    Posted on June 30th, 2026 12:07 PM
    Ed Napieralski - Northpointe Bank has received a review with 5 star rating from F R J D
  • J
    Jason D
    Rockford, MI
    Posted on June 30th, 2026 12:07 PM
    Smooth process and clear communication throughout.
    Reply from Ed Napieralski
    July 7th, 2026 12:07 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • A
    Andrew R
    Scottsdale, AZ
    Posted on June 29th, 2026 02:40 PM
    Mason was thorough and spot on from start to finish
    Reply from Mason Maurer
    July 6th, 2026 02:40 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • D
    Donna P
    Milford, NH
    Posted on June 29th, 2026 01:00 PM
    Jim and his team worked around the clock to make sure we got the mortgage on the house we wanted with a very quick turnaround! We appreciated all that they did for us.
    Reply from Jim Van Law - Northpointe Bank
    June 29th, 2026 01:04 PM
    Donna, thank you for your kind words. I'm pleased that we could secure the mortgage with a quick turnaround for you. It was truly a team effort, and I'm grateful for the opportunity to assist you in getting the house you wanted.
  • M
    Marchell S
    Ludington, MI
    Posted on June 29th, 2026 12:42 PM
    Mason and his team went above and beyond to ensure we achieved a very aggressive closing time-line and they actually 'over achieved" by 3 days. The responsiveness to my questions were always immediate and updates were provided regularly. I...
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    Reply from Mason Maurer
    July 6th, 2026 12:43 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • F
    Filipe O
    Panama City Beach, FL
    Posted on June 27th, 2026 12:20 PM
    It's was great
    Reply from James Mahieu - Northpointe Bank
    June 27th, 2026 02:13 PM
    I'm pleased to hear that you had a great experience, Filipe. Thank you for trusting me and my team to get you across the finish line. Congratulations again!.
  • A
    Andrew C
    Posted on June 25th, 2026 12:31 PM
    Great experience, rapid professional closing
    Reply from Owner
    June 29th, 2026 01:04 PM
    Andrew, many thanks for the kind words.
  • A
    Andrew C
    Amherst, NH
    Posted on June 25th, 2026 12:31 PM
    Jim was unbelievably responsive. we were pretty far along with BofA and switched after a single conversation with Jim . We will be telling our friends to do the same
    Reply from Jim Van Law - Northpointe Bank
    June 25th, 2026 03:35 PM
    Andrew, thank you for sharing your experience. I'm pleased to hear that my responsiveness made such a significant impact on your decision. I truly appreciate your willingness to recommend me to your friends, and I'm grateful for the opportunity...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender