Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Stu Wilson - Northpointe Bank
We have loved working with Stu in the past. He has always been attentive to our concerns and responds promptly
Jim worked very hard to find a creative way to lower our interest rate and save us a ton of money each month on our payments.
Reply from Jim Van Law
January 7th, 2025 02:24 PM
Ben, It's great to know that Jim's hard work and creative solutions resulted in a lowered interest rate, saving you a significant amount of money each month. We appreciate your 5-star review and will continue to strive for this level of service...
read more
Thank you!
Reply from Ed Napieralski - Northpointe Bank
March 27th, 2025 02:05 PM
I'm glad to hear that you had a positive experience with your refinance. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Northpointe Bank.
Zack Maurer and Northpointe Bank rocked it! They were thorough and efficient! Zack was the best and most supportive throughout the process! We would recommend him for any home financing or refinancing needs!
We trust Mason and his team, and they are always responsive.
Responses to questions were not always timely Things kept popping up that delayed the process that ended up costing me money on credit card late fees I thought I was told that credit card companies would be paid directly by title company instead...
read more
Reply from Mason Maurer
January 6th, 2025 04:32 PM
Lynn - Thank you for taking the time to share your feedback; it’s important to me. We strive to provide top-notch service, and I truly understand how frustrating it can be when unexpected issues arise at closing. Please know that I genuinely...
read more
for
Justin Veneklase - Northpointe Bank
Once I was transfered to Justin things were great! Very responsive and helpful
Reply from Justin Veneklase
December 31st, 2024 08:26 PM
Thank you! I appreciate you working with me, you were great to work with also! Congratulations on your first home!!
Working with Jim and his team was wonderful! They were extremely attentive and helpful throughtout the entire process! I was extremely happy with their service and would reccomend working with them.
Reply from Jim Van Law
December 30th, 2024 07:16 PM
Thank you, Andrew, for taking the time to leave such a stellar review. We're thrilled to hear about your positive experience with Jim Van Law. Your recommendation means a lot to us. Enjoy your new home!
Mason and Cait did a wonderful job with providing detailed information. I was kept up to date on ALL my loan documents and closing information.
Zack is very personable and invested in not only what is best but ensuring my needs were met. Great guy to work with and I wouldn't hesitate to recommend him to anyone!
991–1000 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender