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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • R
    Roy L
    Posted on December 27th, 2024 12:00 AM
    Rock Star Team help me close efficiently on two financed property under 2 weeks!!
  • R
    Roy L
    Grand Rapids, MI
    Posted on December 24th, 2024 02:46 AM
    awesome team to work with... more about both our time rather than one side controlling the time it takes to get a loan
  • D
    Dante U
    Wyoming, MI
    Posted on December 18th, 2024 06:28 PM
    Ryan did an amazing job. I was a first time home buyer, and he explained everything well to me and made sure I didn't have any questions or concers without moving forward.
    Reply from Ryan Gummere
    February 27th, 2025 03:35 PM
    Thank you for taking your time to review my service and congrats on purchasing your first home Dante!
  • C
    Charles M
    Charleston, SC
    Posted on December 18th, 2024 02:56 PM
    Jim was helpful and available. He tailored the loan to meet our needs.
    Reply from Jim Van Law
    December 19th, 2024 07:08 PM
    It's wonderful to hear that Jim was able to provide such a positive and personalized experience for you, Charles. Thank you for your 5-star review!
  • C
    Ciara M
    Charleston, SC
    Posted on December 18th, 2024 01:42 PM
    Everything was extremely easy and the team was super helpful!
    Reply from Jim Van Law
    December 18th, 2024 01:51 PM
    I'm thrilled to hear that you found our process easy and the team helpful, Ciara. Your satisfaction is our top priority and it's fantastic to know we're meeting that standard. I'll be sure to pass your complimentary review on to Jim Van Law...
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  • A
    Abigail S
    Freeport, FL
    Posted on December 12th, 2024 01:58 AM
    James was communicating throughout the entire process until our loan closed. He worked with us even if it meant additional work for him. Customer service and communication was superb.
    Reply from James Mahieu
    December 12th, 2024 02:05 AM
    Thank you Abigail, it was a pleasure working with you!
  • A
    Alyssa C
    East Grand Rapids, MI
    Posted on December 11th, 2024 03:06 PM
    Ed went above and beyond to make our deal happen in a short timeline, even reviewing multiple loan products throughout the process to make sure we had the best plan for our purchase.
    Reply from Ed Napieralski - Northpointe Bank
    March 27th, 2025 01:50 PM
    I'm thrilled to hear that I could assist you in meeting your timeline and finding the best loan product for your purchase. It was a pleasure working with you, and I appreciate your feedback. Please feel free to reach out if you have any more...
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  • F
    Federico M
    Posted on December 10th, 2024 01:28 PM
    Been working with James for a couple of years now and he never disappoints. Highly recommend.
    Reply from Owner
    December 10th, 2024 03:50 PM
    Thank you very much Federico! Always a pleasure working with you and I appreciate your trust in me and my team to always get you across the finish line!
  • F
    Federico M
    Panama City Beach, FL
    Posted on December 10th, 2024 01:28 PM
    Always a pleasure orking with James
    Reply from James Mahieu
    December 12th, 2024 02:06 AM
    Appreciate you Federico!
  • J
    Jet C
    Posted on December 10th, 2024 12:00 AM
    I've worked with Stu on multiple financing projects in the past 4 years. He and his team did an outstanding job this time around for a refinance. They were able to work through all the kinks, changes and requests with ease to get us what we...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender