Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
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Reviews from Web
I had a great experience and would use Jim again and recommend to others.
Reply from Jim Van Law - Northpointe Bank
January 22nd, 2025 09:50 PM
I'm so glad to hear about your positive refinancing experience, Allen! It was a pleasure working with you. Your recommendation means a lot to me. Thank you for taking the time to share your feedback, and remember, I'm here if you need assistance...
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Ed is thorough and patient. He takes the time to explain options, and is proactive in helping you find the best possible solution for your financial needs.
Reply from Ed Napieralski
March 27th, 2025 01:50 PM
I'm grateful for your kind words, Jessa. I'm pleased to hear that my thoroughness and patience were beneficial to you during the refinancing process. It's important to me to ensure that you understand your options and find the best solution...
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Jim was so reaponsive , candid and available. He jlumped right in on the weekend and was generous with his time and expertise. Thanks Jim!
Reply from Jim Van Law
January 16th, 2025 02:18 PM
Thank you, Christina, for taking the time to leave such a positive review! We're thrilled to hear that Jim was able to provide you with exceptional service, especially during the weekends. Your kind words underscore what we aim for at Northpointe...
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James Mahieu - Northpointe Bank has received a review with 5 star rating from Garrett S
Reply from Owner
January 16th, 2025 06:20 PM
Thank you very much Garrett!
James went above and beyond for my business partner and i. James communication, professionalism and loan knowledge made the Process very easy going. Jason and I are planning on buying another property next year and we will be using James again...
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Reply from James Mahieu - Northpointe Bank
January 16th, 2025 06:20 PM
I'm incredibly grateful for your kind words, Garrett! It was a pleasure to assist you and Jason on your property purchase. Knowing that you appreciated my communication, professionalism, and loan knowledge truly means a lot. I'm excited to...
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Jim was really great. He was always available, provided excellent customer service, and gave us helpful advice throughout the loan process. Thanks Jim and team!
Reply from Jim Van Law
January 16th, 2025 02:18 PM
Thank you for your kind words, Matthew. We're thrilled to hear that Jim and our team at Northpointe Bank were able to provide excellent service throughout your purchasing journey. Your positive feedback reaffirms our commitment to outstanding...
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Mason and his team were quick to respond multiple time per day for any questions, you can tell they work extremely hard, very personable and kind, and very knowledgeable on primary home loans and investment properties. I would recommend this...
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Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Emily H
experience overall
James was helpful through the entire process and was always very quick to answer any question that I had. Northpointe having flexible down payment options and options for non-warrantable properties were a tremendous help, considering the condo...
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Reply from James Mahieu
January 8th, 2025 05:07 PM
Thank you for the great review Daniel, I appreciate your understanding regarding the non-warrantable condo situation and am glad everything worked out for you to purchase this property. Please don't hesitate to reach out should you have any...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender