Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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Reviews from Web
Processing was easy and quick.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:33 PM
FNU, I'm glad to hear that you found the processing easy and quick. Thank you for your positive feedback!
Pam did very well communicating and keeping me updated and communication is key. She is very nice. Very sweet lady helps you walk you through. Make sure everything is done right and very well. I'd recommend her to anybody.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:34 PM
Justin, thank you for your kind words. I'm glad you found my communication helpful and that I could guide you through the process. It's great to know you felt everything was done correctly. Your recommendation means a lot to me!
Amy Helmen was great. I used her before and would use her again.
Reply from Owner
August 31st, 2026 12:42 PM
Always great to work with you Kurt! You make it easy
Amy Helmen was great as usual. I used her before and would use her again. She was wonderful.
Reply from Amy Helmen
September 9th, 2026 04:27 PM
Kurt, I appreciate your continued trust and support. I'm glad to hear that you had a wonderful experience with me once again.
Was an excellent help, incredibly informative with fast responses and consideration. Highly recommend
Reply from Owner
September 10th, 2026 04:00 PM
Justin, thank you for your positive feedback. I'm happy to know that my fast responses and informative assistance were helpful for you. Your recommendation is truly appreciated.
Josh was a fantastic partner during this process! He was a great communicator, easy to work with and there every step of the way whenever we had a question no matter what time it was. He made us he feel comfortable in confident in the type...
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Reply from Josh Pick, Ruoff Mortgage
August 31st, 2026 01:31 AM
Thanks Kate, and again, congratulations to you and Gary! We're looking forward to seeing your new home!
Tyann made the whole buying process easy! She help us all the way through!
Reply from Tyann Sanchez, Ruoff Mortgage
August 30th, 2026 05:03 PM
Thank you Bryce!!! You and Raegan were absolutely amazing to help and I am so glad to have been a part of this for you!
Stayed on top of makinh sure we had everything we needed! Very friendly
Reply from Sonia Niccum-Gunderson, Ruoff Mortg...
September 9th, 2026 07:04 PM
Abigail, I'm pleased to hear that you felt well-supported and found our service friendly. Ensuring you have everything needed is important to me. If there's anything more I can do, please let me know!
Answered questions and resolved hiccup prior to closing even though hiccup happened Friday after business hours
Reply from Samantha Bayless, Ruoff Mortgage
August 31st, 2026 05:49 PM
Thank you for the 5 star review, Jan! Really appreciate it. I'm so happy to have been able to answer your questions and resolve the issue to keep the closing as scheduled, even though we were outside of regular business hours. Your satisfaction...
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They made the process easy and efficient.
Reply from Sheila Welsh, Ruoff Mortgage
August 31st, 2026 12:50 PM
Christopher, I appreciate your feedback and am glad to hear that the process felt easy and efficient for you. It's always my goal to ensure a smooth experience. Hope you are getting all settled in and off to a great start at Purdue.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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