Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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Reviews from Web
Ruoff team had Excellent communication and I appreciate Amy's willingness to analyze options for a win-win situation for all.
Reply from Amy Robbins
September 9th, 2026 07:30 PM
Jason, I'm grateful for your feedback on the communication and the efforts to find a win-win situation. It's wonderful to know that you felt supported and valued throughout the process. Thank you for sharing your experience!
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Amanda B
Reply from Owner
August 31st, 2026 01:31 PM
Thanks for the awesome 5-stars, Amanda! It's great to know we met our goal of providing a stress-free experience for you.
I had a great experience! Very responsive, informative, and helpful with all of my questions. This was such an easy and stressful free process.
Reply from Doug Carroll, Ruoff Mortgage
August 31st, 2026 01:30 PM
Thanks for the great review, Amanda! It was our pleasure to provide a stress-free experience with your refinance.
My entire experience with Eric! He was patient in asking my questions and guiding me through the process. Since the loss of my husband, I have had to navigate business matters alone. Eric made it easy for me.
Reply from Eric Cox
September 9th, 2026 05:35 PM
Thank you so much for the kind words. You were a pleasure to work with again!
Best Loan Officer ever
Reply from Owner
August 31st, 2026 12:17 PM
Thanks Ryan! We are so happy for you and proud to be a part of you purchasing your first home!
Lori Love is the best loan officer anyone could ask for. She is the best mother as well, and I am lucky to have her. Love you mom.
Reply from Lori Love
September 9th, 2026 07:17 PM
Ryan, I'm truly touched by your kind words. It's special to know that I can be both a supportive loan officer and a caring mom. Thank you for sharing this.
Kevin Pritchard, Ruoff Mortgage has received a review with 5 star rating from Shelby L
Reply from Owner
September 10th, 2026 04:33 PM
Thank you, Shelby, for the perfect rating! I'm pleased to know you had a positive experience with Ruoff Mortgage.
We loved working with Kevin! He made everything easy and was clear and direct so there were no surprises.
Reply from Kevin Pritchard, Ruoff Mortgage
August 31st, 2026 01:03 PM
thanks Shelby, enjoy your new home. If you have any questions, please let me know.
Processing was easy and quick.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:33 PM
FNU, I'm glad to hear that you found the processing easy and quick. Thank you for your positive feedback!
Pam did very well communicating and keeping me updated and communication is key. She is very nice. Very sweet lady helps you walk you through. Make sure everything is done right and very well. I'd recommend her to anybody.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:34 PM
Justin, thank you for your kind words. I'm glad you found my communication helpful and that I could guide you through the process. It's great to know you felt everything was done correctly. Your recommendation means a lot to me!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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