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Sheila Welsh, Ruoff Mortgage - Senior Loan Officer | NMLS# 364985 | Ruoff Mortgage NMLS# 141868 in Lafayette, IN
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Sheila Welsh, Ruoff Mortgage

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Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...

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Additional Licenses: NMLS# 364985. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh...... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Overall Ratings
4.98
(147)
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Reviews from Web
  • 5.0
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    Mary A F
    Posted on June 19th, 2026 11:49 PM
    Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Mary A F
    Reply from Owner
    June 22nd, 2026 02:18 PM
    Mary, thank you for the high rating. I truly appreciate your support!
  • 5.0
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    Mary A F
    WEST LAFAYETTE, IN
    Posted on June 19th, 2026 11:49 PM
    Sheila's so easy to work with and understand. she made the process less daunting! I would definitely recommend her to friends or family.
    Reply from Sheila Welsh, Ruoff Mortgage
    June 22nd, 2026 02:19 PM
    Mary, I'm glad to hear that you found the process less daunting and easy to understand. Your willingness to recommend me to friends and family is greatly appreciated. Wishing you all the best!
  • 4.87
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    Debra S A
    WEST LAFAYETTE, IN
    Posted on June 18th, 2026 04:47 PM
    Sheila is amazing! She is so friendly, helpful & knowledgeable. Recommend her to anyone going through this experience.
    Reply from Sheila Welsh, Ruoff Mortgage
    June 18th, 2026 06:14 PM
    Debra, I appreciate your kind words and recommendation. I'm glad to hear that you found my help friendly and knowledgeable during your experience. It was so good to get caught up with you and Mary Ann. Wishing you both the very best.
  • 5.0
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    Rebekha P R
    Lafayette, IN
    Posted on June 12th, 2026 03:44 PM
    Extremely personable and always available when needed. Would recommend her to anyone in need of loan officer.
    Reply from Sheila Welsh, Ruoff Mortgage
    June 12th, 2026 04:34 PM
    Rebekha, I appreciate your kind words and recommendation. I'm glad to hear that you found me personable and accessible whenever needed. Your support means a lot to me! Enjoy your new beautiful home and if you ever need anything please let me...
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  • 4.93
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    Amanda P
    West Lafayette, IN
    Posted on May 19th, 2026 07:31 PM
    Our loan officer was very helpful and easy to communicate with. She made the process of buying our first home seamless!
    Reply from Sheila Welsh, Ruoff Mortgage
    May 19th, 2026 08:42 PM
    Amanda, I'm glad to hear that you found the process of buying your first home seamless. It's important to me that communication is easy and helpful throughout the journey. Thank you for sharing your experience! Best wishes in your new home....
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  • 5.0
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    Donald Y
    Posted on May 15th, 2026 11:19 PM
    Sheila did a wonderful job of helping my wife and I get prequalified and approved for a mortgage loan for our new home! She was quick to respond to our questions and had prequalified letters in a very timely manner to help us place offers on...
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    Reply from Owner
    May 19th, 2026 08:43 PM
    Donald, I'm glad to hear that the prequalification and approval process went smoothly for you and your wife. It’s good to know that my timely responses and assistance made a positive difference in your home buying experience. Thank you for...
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  • 5.0
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    Donald P Y
    Lafayette, IN
    Posted on May 12th, 2026 05:41 PM
    Sheila was amazing, she kept us informed about the process. Notified us when she needed documents. I never had to wsit wait another day for her to respond back. I tried working with another company and it took a day to here back at the soonest....
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    Reply from Sheila Welsh, Ruoff Mortgage
    May 12th, 2026 05:49 PM
    Donald, I appreciate your kind words and the perfect rating. I'm glad to hear that my responsiveness and communication made a positive difference in your home buying process. Thank you for trusting me with such an important decision. Enjoy...
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  • 5.0
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    Franklin S
    Monticello, IN
    Posted on April 20th, 2026 06:56 PM
    No muss, no fuss. Knowledgeable and responsive.
    Reply from Sheila Welsh, Ruoff Mortgage
    April 20th, 2026 07:08 PM
    Franklin, I appreciate your concise feedback. I'm glad to hear you found my service knowledgeable and responsive. If there's anything else you need, feel free to reach out.
  • 5.0
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    Sara S
    Monticello, IN
    Posted on April 19th, 2026 07:41 PM
    I've worked with Sheila before & that's the exact reason why I reached out to her again. She never disappoints & never misses a detail. Ms. Welsh is a delight to work with. I'll always recommend her!
    Reply from Sheila Welsh, Ruoff Mortgage
    April 20th, 2026 07:09 PM
    Sara, thank you for your kind words and for reaching out to me again. I'm happy to hear that you've had such a positive experience and that you'd recommend me. If you ever have any questions or need assistance, I'm here to help. Enjoy your...
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  • 5.0
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    Chrystal G
    Posted on April 17th, 2026 03:07 PM
    Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Chrystal G
    Reply from Owner
    April 20th, 2026 07:10 PM
    Thank you for the perfect rating, Chrystal. I appreciate your support and trust in my services at Ruoff Mortgage. Enjoy your new home and if you need anything please let me know.
  • 10 of 147
    About
    Additional Licenses: NMLS# 364985. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    676
    /850
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 364985
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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