Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sheila was great helped us work thru some issues but got the closing done hat worked well with all involved.
Reply from Sheila Welsh, Ruoff Mortgage
September 8th, 2026 12:36 PM
Bradley, I appreciate your feedback and am glad to hear that I could assist you through the process and help resolve the issues. It's great to know that everything worked out for your closing. Enjoy your beautiful new home. If you need anything,...
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They made the process easy and efficient.
Reply from Sheila Welsh, Ruoff Mortgage
August 31st, 2026 12:50 PM
Christopher, I appreciate your feedback and am glad to hear that the process felt easy and efficient for you. It's always my goal to ensure a smooth experience. Hope you are getting all settled in and off to a great start at Purdue.
Sheila was amazing to work with!
Reply from Owner
August 31st, 2026 12:51 PM
Mary, I'm glad to hear you had a positive experience working with me. Thank you for your kind words! It was a pleasure working with you as well Mary.
Sheila was amazing to work with! She was always available, Followed up on my questions, great, clear communication. She was a blessing to me in this process.
Reply from Sheila Welsh, Ruoff Mortgage
August 31st, 2026 12:52 PM
Mary, I am glad I could assist you throughout the process. It's good to know that my availability and communication were helpful to you. Thank you for choosing to work with me. Enjoy that beautiful new home.
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Bradley G
Reply from Owner
August 31st, 2026 12:53 PM
Bradley, thank you for the perfect rating. I'm glad to know you had a positive experience with my service at Ruoff Mortgage.
Clear Communication
Reply from Sheila Welsh, Ruoff Mortgage
August 26th, 2026 05:13 PM
Bradley, I appreciate your feedback on the communication. It's great to know that you found the process clear, and I'm glad it met your expectations. I wish you both so much happiness in your new home.
Shiela was very helpful in getting the best mortgage that fits our situation
very organized and knowledgeable!
Reply from Sheila Welsh, Ruoff Mortgage
August 26th, 2026 12:06 PM
Nabiel, I appreciate your kind words about my organization and knowledge. I'm glad I could help you find the best mortgage for your situation. Wishing you and your family the very best.
Sheila was amazing and I would recommend anyone looking to buy a house to go thru Ruoff mortgage and ask for her!
Reply from Owner
August 26th, 2026 12:07 PM
Kaylin, I appreciate your recommendation and support. I'm glad to hear that you had a positive experience with Ruoff Mortgage. Wish you so much happiness in your new home.
Sheila was amazing and always on top of the things we needed to get done! Ruoff was excellent to work with and I appreciate everything they did to get us our first home!
Reply from Sheila Welsh, Ruoff Mortgage
August 25th, 2026 03:56 PM
Kaylin, I'm glad to hear that you found my support and the team's efforts at Ruoff Mortgage helpful in securing your first home. I appreciate your kind words and am happy to have been part of this important step in your life. Enjoy your new...
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Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Nesrin A
Reply from Owner
August 24th, 2026 02:46 PM
Thank you, Nesrin, for the excellent rating. I'm happy to have been able to assist you.
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About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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