Amy Helmen, Ruoff Mortgage

Name: Ruoff Mortgage - South Bend
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-574-220-1702
Rating: 4.99

Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

Ruoff Mortgage - South Bend

4.99

(124)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 220-1702

South Bend, IN

https://www.ruoff.com/AmyHelmen

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.99

(124)

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Experience.com

4.98

(87)

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5.0

(37)

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I shopped around with a few different lenders and Amy at Ruoff was the best! She answered any questions I had, she was available via text, email, or phone call. And she was able to help me close a week earlier!

Amy was great as always

Reply from Amy Helmen, Ruoff Mortgage

August 21st, 2026 05:48 PM

Working with you two is always great as well. Enjoy the new home !

Extremely communicative and overall a very good experience.

Reply from Amy Helmen, Ruoff Mortgage

August 20th, 2026 05:21 PM

Thank you for your feedback Jessica, It was a pleasure working with you and I am happy to hear you had a good experience. Communication is important to me, and I'm glad it made a positive impact on your journey becoming a homeowner!

Working with Amy was such a wonderful experience! She was always available to answer any questions we had, sometimes even on the weekends. (Sorry Amy lol) she made the entire process feel so much easier and much less scary. She was incredibly...

Reply from Amy Helmen, Ruoff Mortgage

August 12th, 2026 01:47 PM

Wen, I'm happy to hear that you had a wonderful experience working with me. So happy I could make the process easier and less daunting! Thank you for including me in this journey of homeownership. Such a pleasure working with you!

Our loan officer was always on top of it! She was great at communicating everything!

Reply from Amy Helmen, Ruoff Mortgage

August 6th, 2026 06:29 PM

Keeping everything on track is always my goal, and I'm glad it was helpful! Such a pleasure to work with you two again. Congratulations on your new home!

Amy is the best of the best! She made the home-buying process a breeze through her timely communication, extensive knowledge, and kindness. I will recommend Amy to everyone! ❤️

Reply from Owner

July 27th, 2026 03:27 PM

Gabrielle, I'm grateful for your kind words and am pleased to hear that the home-buying process was smooth for you. It's wonderful to know that my communication and knowledge made a positive impact. Thank you for your recommendation!

Amy is absolutely incredible. She did a wonderful job throughout the entire process and was a joy to work with!

Reply from Amy Helmen, Ruoff Mortgage

July 15th, 2026 06:33 PM

I loved working with you Gabrielle! Thank you for always being quick to reply to requests and making the process go smoothly. I think the hardest part was waiting for the sellers to be ready for closing :)

Amy was wonderful throughout the entire experience. My situation was a little complex and she walked me through every step of the way With great patience. I would highly recommend Amy to any of my friends or family.

Reply from Amy Helmen

June 29th, 2026 04:23 PM

Sinead, I appreciate your kind words and am so glad to hear that you had a positive experience. It was my pleasure to assist you through each step, and I'm thankful for your recommendation.

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About

Additional Licenses: NMLS# 234556. My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

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Addresses and Serving Areas

Primary Serving Area