

Samantha Bayless, Ruoff Mortgage
Sales Support Manager | Senior Loan Officer | NMLS...


Purdue University
Additional Licenses: NMLS# 460970.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
From day one, Sam was friendly, courteous, attentive, cooperative and always ready to address any questions or concerns. She always came through with answers on any inquiry or adjustments to the loan processing. Will highly recommend her to...
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Reply from Samantha Bayless, Ruoff Mortgage
August 31st, 2026 06:11 PM
Thank you so much for your kind words! It was a pleasure working with you and Jan, and I’m grateful to know that I was able to make the mortgage process a positive experience for you. Your recommendation means a lot to me, and I truly appreciate...
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Answered questions and resolved hiccup prior to closing even though hiccup happened Friday after business hours
Reply from Samantha Bayless, Ruoff Mortgage
August 31st, 2026 05:49 PM
Thank you for the 5 star review, Jan! Really appreciate it. I'm so happy to have been able to answer your questions and resolve the issue to keep the closing as scheduled, even though we were outside of regular business hours. Your satisfaction...
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From start to finish, we felt as if we were a part of the business at hand. Staff was always friendly and attentive to our needs and goals.
Reply from Owner
August 31st, 2026 05:53 PM
Thank you, Phil, for sharing your experience. I'm pleased to hear that you felt involved and that our team was friendly and attentive throughout the process. Your satisfaction is very important to us. I thoroughly enjoyed working with you and...
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Samantha made this whole process very easy. That is what I needed since this is the first time I've been through the loan process for a home.
Reply from Samantha Bayless, Ruoff Mortgage
August 24th, 2026 01:58 PM
I'm grateful to hear that I could make the loan process easy for you, Todd. It's very important to me to support my clients in the home buying process, and I'm so happy you felt at ease throughout.
Samantha Bayless, Ruoff Mortgage has received a review with 5 star rating from Jeremy J
Reply from Owner
June 2nd, 2026 01:45 PM
Thank you, Jeremy, for the perfect rating! I'm so happy to know you had a positive experience with us.
It was a quick and easy process. Samantha took care of everything and kept us updated always.
Reply from Samantha Bayless, Ruoff Mortgage
June 2nd, 2026 01:47 PM
Jeremy, I'm so glad to hear you found the process quick and easy. It's important to me to keep my clients updated, and I'm pleased I could assist you effectively. Thank you for your feedback!
never had an issue , supwr super wuick to get in touvh touch and keep us , up with our steps to close
Reply from Samantha Bayless, Ruoff Mortgage
May 24th, 2026 05:11 PM
Thank you for your feedback, Brock! It's very appreciated to know that you found the communication process quick and seamless as we guided you through the steps to close. If there's anything else you need, I'm here to help!
Samantha Bayless, Ruoff Mortgage has received a review with 5 star rating from Brandon G
Reply from Owner
April 18th, 2026 04:48 PM
Thank you for your 5-star rating, Brandon! I'm grateful for your support and pleased that your experience with Ruoff Mortgage met your expectations. I hope you enjoy your new home!
Every aspect of this process has been pleasant and helpfu.
Reply from Samantha Bayless, Ruoff Mortgage
April 18th, 2026 04:50 PM
I'm happy to hear that you found every aspect of the process pleasant and helpful, Brandon. I strive to make the mortgage process as easy as I possibly can. I really enjoyed working with you and your wife on the purchase of your new home!
Knowledgeable, friendly, excellent service!
Reply from Samantha Bayless, Ruoff Mortgage
April 3rd, 2026 05:50 PM
Thanks so much for the 5 star review! I was so happy to work with you guys! Anytime you need something, you know how to reach me!
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About
Additional Licenses: NMLS# 460970.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Mortgages
FHA Mortgages
VA Mortgages
USDA/Rural Housing Mortgages
First Time Homebuyers
Down Payment Assistance
Jumbo Loans
One Time Close Construction Loans
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Education
- Purdue UniversityAnimal SciencesBachelor of Science

Positions
- Ruoff Mortgage - Loan Officer AssistantJan 6th, 2014 - Jul 16th, 2018
- Ruoff Mortgage - Sales Support ManagerJul 16th, 2018 - Current
Memberships
- NMLS Member
- Montgomery County Chamber of Commerce
- Registered 4-H Volunteer
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Addresses and Serving Areas
Primary Serving Area
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 460970
- IN - 21187
- IL - 031.0061434
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Awards
Achievements
- September 2024 Crawfordsville Branch Originator
- November 2024 Crawfordsville Branch Originator
- May 2025 Crawfordsville Branch Originator
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Hobbies
- Volleyball
- Bowling
- Walking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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