Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Brian was extremely helpful
Reply from Brian McGuinness
September 22nd, 2026 05:15 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
I passed the purchase agreement early however it sounds like my agent passed them a second time to Matt with some additional pages which was then forwarded to underwritting. Those extra pages meant that underwritting asked for more updates...
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Reply from Matt Howard - Northpointe Bank
September 15th, 2026 03:02 PM
Thank you for your review and for taking the time to share your experience. We understand how important clear communication and timing are throughout the home financing process, especially when changes can impact other plans. As part of the...
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Mason and team were great.
Reply from Mason Maurer
September 21st, 2026 02:00 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Buying a home these days is crazy and intimidating, no way around it. This loan process was explained by Eric and made the most sense for my circumstances. He and/or the team were knowledgeable, responsive and helpful throughout the process....
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Reply from Erik Henderson
September 21st, 2026 01:18 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Dean L
Everything went smooth with Ed. He explained everything with great detail and in a way we could easily understand the product. Couldnt recommend working with him more.
Reply from Ed Napieralski
September 21st, 2026 01:13 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Always a pleasure working with Jims team!
Reply from Jim Van Law - Northpointe Bank
September 18th, 2026 01:24 PM
Kandi, Thank you for your kind words. Appreciate you!
You explained every step. Few times the same statements were requested And/or for straight 5 days we were downloading documents and sending. I wish the list was provided all at once. Overall, it was organized and the process was complete.
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Reply from Jesse Cronen - Northpointe Bank
September 14th, 2026 12:21 AM
Grace, thank you for your feedback. I'm glad to hear that you found the process organized and complete. I understand the frustration with the document requests, and I'll strive to improve this aspect for a smoother experience in the future.
Ian, my loan officer, and Natalie, the senior loan processor, were absolutely wonderful throughout my refinance. They were prompt, professional, and communicated clearly every step of the way. Even when things seemed challenging, they worked...
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Northpointe Bank - Grand Rapids, MI
Would highly recommend Northpointe for home loans - and especially Tim Tusing. Tim answered all my questions and kept me updated along the way. Everything went smoothly and they also offered the best rates and lender credits around!
381–390 of 22177
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender