Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Tyler and his team were very helpful,knowledgeable and available when needed.
Reply from Tyler Jenkins - Northpointe Bank
September 21st, 2026 01:15 PM
Derrick - super happy and excited for you to start this journey! Thank you for trusting the plan and process - I'm glad it worked out with you bringing ZERO dollars to the table! Congrats again!
Lindsay and Crystal were awesome!!
Reply from Lindsay Ratterman - Northpointe Ban...
September 15th, 2026 08:06 PM
I am so thrilled for you and honored to have been able to play a part in getting you your new home. I was so happy to be able to make this happen for you and your family. Please don't hesitate to reach out to me with any questions. And let...
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Erik has been a key partner in building our investment portfolio. He is thorough, answers ALL our questions and give honest advice in which we value. We will only use Erik Henderson
Reply from Erik Henderson
September 22nd, 2026 03:11 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
easy to work with and answered all of our questions
Reply from Mike Virostko
September 22nd, 2026 12:38 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
the updates on my lone paperwork and checking in maby 2 time s a week really helps when doing the mortgage process just overall keeping the stress down
Reply from Adam Dublet
September 22nd, 2026 12:18 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
BJ Maselli - Northpointe Bank has received a review with 5 star rating from Todd J
Reply from Owner
September 15th, 2026 12:33 PM
Thank you for the five-star review, Todd! I truly value our partnership and appreciate the trust you place in me to take great care of your clients. I look forward to working together again soon!
responsive And closed on time with no major issues
Reply from BJ Maselli
September 15th, 2026 12:32 PM
Thank you, Todd! Working with a great agent makes all the difference. I appreciate the opportunity to work together and help our clients enjoy a smooth, on-time closing!
Everything was easy and just as he said upfront
Reply from Jesse Cronen - Northpointe Bank
September 16th, 2026 11:08 PM
I'm glad to hear that everything went smoothly and as expected, John. It's great to know that I could provide a straightforward experience for you with Northpointe Bank.
Great Customer Service. Timely responses . Good explanation to questions .
Reply from James Mahieu - Northpointe Bank
September 15th, 2026 01:31 PM
I'm happy to hear that you found the customer service and explanations helpful, Joanna. Providing timely responses and clear answers is something I value. Thank you for the positive feedback and congratulations on your new property!!
Adam Dublet - Northpointe Bank has received a review with 5 star rating from Barry W
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender