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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.79

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.79

(730)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Wed

8 AM to 6:30 PM

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

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4.79

(730)

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Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!

Reply from Jesse Cronen - Northpointe Bank

September 21st, 2026 08:42 AM

Cecilia, thank you for your kind words. I'm glad I could be readily available and assist with all your questions during the process. It's great to know that my knowledge was helpful in meeting your needs, and I truly enjoyed working with you...

Very pleased with the whole process. The e-sign documents facilitated the process especially that all four involved persons carry full time jobs. Your office did a phenomenal job. There were challenging instances to find statements scan and...

Reply from Owner

September 21st, 2026 08:44 AM

Grace, thank you for sharing your experience. I'm happy to hear that the e-sign documents were helpful, especially given everyone's busy schedules. It's great to know that despite the challenges, everything was completed effectively. At Northpointe...

Jesse Cronen - Northpointe Bank has received a review with 5 star rating from Gail M

Reply from Jesse Cronen - Northpointe Bank

September 21st, 2026 08:44 AM

Thank you, Gail, for your positive rating. I'm glad to know that your experience with Northpointe Bank was a good one.

They made the signing process easy for us, though I would have preferred having the details of our particular loan explained/outlined before the initial documents were sent for us to sign. It would have prevented some confusion over the type(s)...

Reply from Jesse Cronen - Northpointe Bank

September 17th, 2026 04:31 PM

Gail, thank you for sharing your feedback. I'm glad to hear that the signing process was smooth and that my team at Northpointe Bank was responsive to your questions. I understand your concerns about wanting more detailed explanations before...

This was my first time purchasing a home and Jesse and his team made the process super smooth for me. I had no idea what I was doing going into this, but they made sure I understood everything throughout the whole process, which I really appreciate!...

Reply from Jesse Cronen - Northpointe Bank

September 16th, 2026 11:07 PM

Kaeley, thank you for your kind words. I'm pleased to hear that my team and I at Northpointe Bank were able to make your first home purchase a smooth experience. It's great that you felt well-informed throughout the process, and I appreciate...

Everything was easy and just as he said upfront

Reply from Jesse Cronen - Northpointe Bank

September 16th, 2026 11:08 PM

I'm glad to hear that everything went smoothly and as expected, John. It's great to know that I could provide a straightforward experience for you with Northpointe Bank.

You explained every step. Few times the same statements were requested And/or for straight 5 days we were downloading documents and sending. I wish the list was provided all at once. Overall, it was organized and the process was complete.

Reply from Jesse Cronen - Northpointe Bank

September 14th, 2026 12:21 AM

Grace, thank you for your feedback. I'm glad to hear that you found the process organized and complete. I understand the frustration with the document requests, and I'll strive to improve this aspect for a smoother experience in the future.

The process, communication and care was excellent from start to finish

Reply from Jesse Cronen - Northpointe Bank

September 13th, 2026 11:08 PM

Remedios, I'm grateful for your kind words. It's nice to hear that you found the process, communication, and care to be excellent from beginning to end. Thank you for trusting me with your purchase at Northpointe Bank.

Jesse and his team went out of their way to make my loan happen quickly and efficiently. They were professional, kind, easy to work with and they communicated well. If I ever needed something, I could easily get a hold of a team member working...

Reply from Owner

September 13th, 2026 11:08 PM

Kimberly, I appreciate your kind words and am glad to hear that you found the loan process quick and efficient. It's great to know that our team's communication met your needs and that you felt well-supported throughout. Thank you for sharing...

Everyone we worked with was transparent, helpful, knowledgeable and kind.

Reply from Jesse Cronen - Northpointe Bank

September 5th, 2026 01:57 PM

Christina, I'm grateful for your kind words. It's wonderful to hear that transparency and helpfulness were part of your experience. Thank you for choosing me and Northpointe Bank for your refinance needs.

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans