Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Heather and the whole Waterstone team were incredibly helpful and informative all throughout our homebuying/loan application process. This is our second time using her and I'd definitely do so again. Thank you, Heather!
Reply from Heather Calvo
January 13th, 2026 04:18 PM
I appreciate your kind words, John. It’s a pleasure to hear that you found the support from me and the team at Waterstone Mortgage helpful and informative during your homebuying and loan application journey. I'm grateful for your continued...
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Heather was helpful and patient with us while we were navigating our house buying journey . We were buying a house out of state and we're first time parents, so we had a lot on our plate but Heather made the process as easy as possible.
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Reply from Heather Calvo
January 12th, 2026 07:52 PM
I'm glad I could assist you during your house-buying journey, Cassandra. Navigating such significant life changes, especially buying a home out of state while becoming first-time parents, can indeed be overwhelming. I'm pleased to know that...
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Dawn, and her team, was there for every step, answered every question and was able to help us make the right choice when it comes to the best mortgage for our needs and went out of their way to ensure we closed on time!
Reply from Owner
January 12th, 2026 09:38 PM
I appreciate your feedback, Jeff. I'm pleased to hear that I could assist you with every aspect of the mortgage process, from answering your questions to ensuring a timely closing. Your satisfaction is important to me, and I'm glad we found...
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Dawn, and her team, was there for every step, answered every question and was able to help us make the right choice when it comes to the best mortgage for our needs and went out of their way to ensure we closed on time!
Reply from Dawn Hoffman
January 2nd, 2026 03:57 PM
Thank you so much for your kind words! It was a pleasure helping you with your new home purchase! Best wishes to you and Jen in your new home!!
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Dawn was extremely helpful throughout this proces. She is very knowledgeable and was able to provide answers to all of our questions regarding the purchase of our home. We simply cannot thank her enough!
Reply from Dawn Hoffman
January 1st, 2026 07:50 PM
I'm grateful for your kind words and am pleased to hear that I could assist with your home purchase. It's important to feel informed and supported during such a significant process, and I'm glad I could provide the answers you needed. Thank...
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Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Ericka A
Reply from Owner
January 8th, 2026 02:47 PM
I appreciate the positive rating, Ericka. Thank you for your support! If you ever need assistance, feel free to reach out.
Very personal and was available no matter time or day I texted or call. Would definitely use her again and recommend her if I know anyone interested in purchasing a home
Reply from Sue Botelho at Waterstone Mortgage ...
December 31st, 2025 07:01 PM
Ericka, we are SO happy to have been able to get this done for you. It's been a long, tough journey but the stars aligned and you now own your own home........and I do mean your OWN home! Enjoy and stay in touch!
The communication was great!
Reply from Sue Botelho at Waterstone Mortgage ...
December 31st, 2025 04:28 PM
Thanks, Tanner! We are thrilled to have been a part of this with you and hope you enjoy your new home for years to come!
Sue and her team are always professional and communicate so well. I cannot recommend them enough!
Reply from Sue Botelho at Waterstone Mortgage ...
December 31st, 2025 04:21 PM
We appreciate you so much, Jeremy! This is not our first deal together and you coming back to us says a lot and we love your loyalty! Wishing your family LOTS of great memories in your new home! PS - you are now neighbors with my son and his...
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Prompt responses, seamless transitio.
Reply from Sue Botelho at Waterstone Mortgage ...
December 31st, 2025 03:40 AM
I'm glad to hear you experienced prompt responses and a seamless transition, Leisa. It's always my goal to ensure everything progresses smoothly for you. Thank you for the positive feedback, and if there's anything more I can do, please let...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions