

Waterstone Mortgage - Winter Park, FL, Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
They helped me find the right loan for my situation.
Ms Melinda is not only professional but also a great person to help and support in the ease of making decisions and documents signing. Ms Melinda, thank you for your patience with me throughout this process
Reply from Owner
August 20th, 2026 05:53 PM
Miriam, I'm grateful for your kind words and am pleased to hear that you found my assistance helpful during the process. Thank you for choosing me to support you with your mortgage needs at Waterstone Mortgage.
Ms Melinda is knowledgeable and was extremely supportive and helpful in my decisions and document signing a breeze. Thank
you Ms Melinda for your patience with me.
Reply from Melinda Mitchell
August 20th, 2026 06:57 PM
Miriam, I'm grateful for your kind words. I'm glad I could support you and make the document process easier. Thank you for trusting me with your mortgage needs.
Todd and team are great. Smooth and speedy process!
Great doing business with you Todd thanks
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Nathan N
Reply from Owner
August 19th, 2026 02:08 PM
Thank you for the 5-star review!
Sue and Waterstome Mortgage made the loan process quick and easy for us, completely over email. No time was wasted, very clear instructions, and clear communication made for a pleasant experience.
Reply from Sue Botelho
August 19th, 2026 02:10 PM
Nathan, it was a pleasure working with you all and I'm so excited that you are now the proud owners of a vacation condo in Florida! Thank you for the review!
We had a very tight time frame to get our mortgage processed due to another lender backing out. Beth and her team exceeded our expectations and came through from us in the end. Great job! Amazing customer service. They even worked late nights...
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Sue is a problem solver before it can become a problem. She does everything NOW, there is no prograstination or push it off for someone else to do.
I think Sue may be the best Originator in this area!
Reply from Sue Botelho at Waterstone Mortgage ...
August 19th, 2026 02:09 PM
I am so happy every time I work with you and Karen and so humbled by your kind words! Thank you so much and I hope this new home will be one in which you will make lots of memories! Enjoy!
Sue is awesome
Reply from Sue Botelho
August 19th, 2026 02:10 PM
Thank you, Karen! I hope you enjoy the new home and look forward to hearing all about the wonderful memories you will be making there!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions