

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sue and her team were fantastic. They were very attentive and handled everything quickly and efficiently
Reply from Sue Botelho
December 31st, 2025 03:41 AM
I'm glad you had a positive experience with the attentive service, David. Handling everything efficiently is a top priority for me, and I'm pleased it met your expectations. Thank you for your review, and if you need anything in the future,...
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we had a very fast closing just as we requested and Beth and team made that happen!
Reply from Beth Mangum
December 21st, 2025 10:12 PM
And we were happy to do so! Thank you for allowing us to earn your business!
Beth and her team are excellent!!!
Reply from Owner
January 8th, 2026 11:45 AM
I'm glad to hear you had a great experience with me and my team. Your kind words about our efforts are much appreciated. If you ever need anything else, feel free to reach out.
Beth is so wonderful! She was happy to answer all of my questions and it was truly a pleasure to work with her and her awesome team!
Reply from Beth Mangum
December 20th, 2025 05:01 PM
I am humbled by your kind words, thank you! I’m so happy for you in your new home!
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Jason E
Reply from Owner
January 8th, 2026 10:55 AM
I appreciate the positive rating, Jason. Thank you for choosing to work with me at Waterstone Mortgage. If you ever have further questions or need assistance, feel free to reach out.
Everything was smooth. Fantastic communication across the board, even with a bunch of delays and roadblocks. None due to Waterstone. Thanks for everything!
Reply from Sue Botelho
December 26th, 2025 02:18 PM
I'm pleased to hear that everything went smoothly despite the delays and challenges, Jason. Communication is key in ensuring a seamless experience, and I'm glad it met your expectations. Thank you for your feedback, and if you need assistance...
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Dawn Hoffman has received a review with 5 star rating from Joshua R
Reply from Owner
January 8th, 2026 11:19 AM
Thank you for giving a 5-star rating, Joshua. I appreciate it!
Communication was made easy even when I was overseas. Every detail was explained thoroughly throughout the loan application and home buying process. I appreciate Dawn Hoffman for making this so easy. 10/10 recommend!
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Reply from Dawn Hoffman
December 17th, 2025 06:44 PM
Thank you so much for your kind words! I'm glad my team and I were able to make this process as easy and clear as possible for you. I hope you enjoy your new home and make lots of great memories there!
Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from Ashley F
Heather made everything proceed seamlessly. As a first time home buyer there were some nerves, but they were immediately eased with Heathers very positive and frequent check ins over the process of purchasing our first home.
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Reply from Heather Calvo
December 17th, 2025 02:42 PM
It’s great to hear that I could help make your first home-buying journey smoother, Ashley. I understand that it can be a bit nerve-wracking, and I'm pleased that my regular check-ins helped put you at ease. Thank you for choosing to work with...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions