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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho loves helping people achieve their dreams — especially homeownership. With over 20 years in the mortgage industry, she’s built a reputation for expert guidance, creative solutions, and seamless transactions. As the Branch Manage...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Our house burned down 2 weeks before christmas. We were able to link up with Sue on day 2. She was very helpful during the preparation process. Once we were preapproved (which was super fast) the house hunting began. Within less than 1.5 months...
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Our house burned down 2 weeks before christmas. We were able to link up with Sue on day 2. She was very helpful during the preparation process. Once we were preapproved (which was super fast) the house hunting began. Within less than 1.5 months...
read more
Reply from Sue Botelho
May 22nd, 2026 11:28 AM
It was our pleasure! We try to put ourselves in our clients’ shoes, and none of us could imagine what you and your family had just gone through and wanted to get you in a new home as quickly as possible. I am so glad that you found the house...
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I can always count on Sue and her team to provide excellent service to my clients!
Reply from Sue Botelho at Waterstone Mortgage ...
May 22nd, 2026 11:25 AM
You know we love working with you and with your clients! You are an amazing realtor and you make everything easier for us!
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Ethan B
Reply from Owner
May 22nd, 2026 11:25 AM
Thank you!
Had great help. would definitely recommen! sue done an awesome job!
Reply from Sue Botelho at Waterstone Mortgage ...
May 18th, 2026 07:45 PM
Thank you so much and I am so excited for your family to have your own home with so much land and a pond for the kids! Here's to making LOTS of memories!
The process was very detail oriented. Everyone we worked with was pleasant and professional. They were very thorough.
Reply from Sue Botelho at Waterstone Mortgage ...
May 17th, 2026 04:04 PM
Thank you, Angela! We’re so excited that you and Heather got the house you wanted! May you enjoy many many years in it and make great memories!
Fast closing
Reply from Owner
May 16th, 2026 05:46 PM
We are so happy that you guys were able to get the home you wanted! Thank you for your business and know that we are here to assist if you need us in the future!
fast closing
Reply from Sue Botelho at Waterstone Mortgage ...
May 16th, 2026 05:46 PM
Thank you for your business!!!
Very dedicated agent
Reply from Sue Botelho at Waterstone Mortgage ...
May 8th, 2026 01:37 PM
I'm grateful for your kind words, and I'm happy to know you felt supported. If there's anything else I can assist you with, please don't hesitate to reach out.
Sue and the other Waterstone employees I've been working with have been consistently prompt and on the ball in regard to communication.
Reply from Sue Botelho at Waterstone Mortgage ...
April 26th, 2026 05:37 PM
Thank you and I can’t wait to see the finished project once your home is completed!!! We’re still here for you as the construction progresses and even after the home is complete.
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About
Sue Botelho loves helping people achieve their dreams — especially homeownership. With over 20 years in the mortgage industry, she’s built a reputation for expert guidance, creative solutions, and seamless transactions. As the Branch Manager for Waterstone Mortgage’s Panhandle Region, she’s a nationally recognized mortgage expert, featured in the Wall Street Journal and Good Morning America. Known as “The Condo Queen,” Sue specializes in financing condos, condotels, and non-warrantable properties. A trusted resource for self-employed borrowers, she offers tailored solutions, from VA and FHA to DSCR loans. Originally from D.C., she now enjoys life on Florida’s Emerald Coast. Reach out today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Search Rank ScoreLearn More →
729
/850
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions