Waterstone Mortgage - Fort Walton Beach, FL, Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Nathan N
Reply from Owner
August 19th, 2026 02:08 PM
Thank you for the 5-star review!
Sue and Waterstome Mortgage made the loan process quick and easy for us, completely over email. No time was wasted, very clear instructions, and clear communication made for a pleasant experience.
Reply from Sue Botelho
August 19th, 2026 02:10 PM
Nathan, it was a pleasure working with you all and I'm so excited that you are now the proud owners of a vacation condo in Florida! Thank you for the review!
Sue is a problem solver before it can become a problem. She does everything NOW, there is no prograstination or push it off for someone else to do.
I think Sue may be the best Originator in this area!
Reply from Sue Botelho at Waterstone Mortgage ...
August 19th, 2026 02:09 PM
I am so happy every time I work with you and Karen and so humbled by your kind words! Thank you so much and I hope this new home will be one in which you will make lots of memories! Enjoy!
Sue is awesome
Reply from Sue Botelho
August 19th, 2026 02:10 PM
Thank you, Karen! I hope you enjoy the new home and look forward to hearing all about the wonderful memories you will be making there!
for
Smooth and extremely easy process from the beginning . I almost had to do nothing . found me the best deal and we are super happy with the outcome
Reply from Beth Mangum
August 17th, 2026 06:01 PM
This made my day, thank you so much! It's pretty rare for any of us to hear that our clients felt they had to do very little, but it's nice to know that we made this so simple and smooth for you. That's what it is all about!
This was a very stress-free process, especially being 10 hours away. I was worried about doing this remote and being so far away, but there was great communication and they made a very easy.
Reply from Owner
August 19th, 2026 02:03 PM
Lauren, I'm glad to hear that the process was stress-free for you, even from a distance. I appreciate your kind words about our communication and am happy we could make things easy for you. If there's anything else you need, feel free to reach...
read more
Very easy and stress-free process, especially being 10 hours away. I was nervous about doing all of this remote and being so far away but it was all very easy, and there was great communicatio.
Reply from Sue Botelho at Waterstone Mortgage ...
August 11th, 2026 01:32 PM
We are so excited for all of you and your first condo purchase! Here's to great rentals and lots of memories, as well!!!
She is an amazing Leander
Reply from Saphire Radke
August 18th, 2026 04:47 PM
Jessica, I appreciate your kind words. I'm glad to hear you had a good experience with me at Waterstone Mortgage.
for
Ken was super helpful in keeping us updated throughout the whole process. He even helped keep the sellers on top of getting repairs down for the VA requirements. Would definitely recommend!
Reply from Ken Jarosz
August 11th, 2026 05:50 PM
Thank you so much for sharing that feedback — I truly appreciate it. It was a pleasure working with you, and I’m always here if you need anything in the future.
for
Ken Jarosz has received a review with 5 star rating from Sean W
Reply from Ken Jarosz
August 11th, 2026 05:50 PM
Thank you so much for sharing that feedback — I truly appreciate it. It was a pleasure working with you, and I’m always here if you need anything in the future.
10 of 781
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions