Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Stephanie Stoltz, Ruoff Mortgage
Everyone was super friendly, extremely helpful and made this process so easy and stress free!
Reply from Stephanie Stoltz
March 27th, 2026 03:15 PM
I'm grateful for your positive feedback, Kaitlin. It's important to me to ensure that the process is smooth and stress-free for you. If you need any further help or have questions in the future, I'm always here to assist.
Everything with knowledgeable and understanding. Made it much easy for me to experience a good experience and finding a home
Empathy toward my home buying experience prior to switching to Ruoff, clear communication, and excellent execution of the loan process from strat to finish. Fantasy customer service and will recommend to anyone buying a home.
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Reply from Rodney Reynolds
March 26th, 2026 10:12 PM
Kelly, it's encouraging to hear that you had such a positive experience with your home buying journey at Ruoff. I take pride in offering clear communication and supportive service, so I'm glad that was reflected during your loan process. Thank...
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Scott was kind, attentive, and so helpful We appreciate his knowledge and helpfulness as he guided us through the process
Reply from Scott Dillen, Ruoff Mortgage
March 16th, 2026 04:11 PM
I'm grateful for your kind feedback, Amy. It's nice to know that my guidance and attentiveness were helpful to you throughout the process. Should you have any more questions in the future or need further assistance, feel free to reach out.
Scott was always available as questions popped up . He was prompt in providing all updates as they happened throughout the loan process I would recommend Scott to anyone needing a loan
Reply from Scott Dillen, Ruoff Mortgage
March 16th, 2026 04:12 PM
I appreciate your positive feedback, Robert. It's great to know that my availability and prompt updates were helpful to you during the loan process. If you have any future questions or need further assistance, feel free to reach out. Thank...
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Made the process super easy.
Reply from Sarah Cole, Ruoff Mortgage
March 19th, 2026 06:39 PM
Thank you so much—I appreciate you taking the time to share that! 😊Making the process feel easy and stress-free is always my goal, so that means a lot. I’m grateful I got to be part of your journey! 🏡I’m always here if you need anything down...
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Vic reached out to me about refinancing, and got it done within a couple weeks and got me a better rate. Super easy and convenient…it has been great working with him again
Michael Shannon was our loan officer. He was extremely quick to respond to emails, phone calls and text messages. Our financial documents and application were processed at lightning speeds. From start to finish, the process was smooth, details...
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Dan was incredible. through the whole process we never once felt confused Dan cleared our concerns. He did so much work at the beginning that there was never a concern about moving into our new home. To the point the title agent was impressed...
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Reply from Dan Logan, Ruoff Mortgage
March 15th, 2026 09:54 PM
In a word.. WOW... Thank you for this review. My goal to ensure that then buyers who work with me are educated and understand the process from start to finish. I am humbled by this 5 star review. thank you so much. I work primarily on referrals...
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I was forced to refinance as the result of a divorce. Although this was an extremely stressful endeavor, Luella consistently put me at ease and made the entire process way easier to navigate. She was extremely knowledgeable about the entire...
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Reply from Luella Hughes, Ruoff Mortgage
March 25th, 2026 12:55 PM
Navigating refinancing can indeed be challenging, especially under stressful circumstances like a divorce. I'm glad I could provide some relief and guidance throughout the process, Brian. Helping you tackle the obstacles and ensuring things...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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