Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,876)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,876)

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Awesome job on the 2 weeks to close, you don’t see too many loans going through that quickly. Kept us updated along the way. Hope to work with you in the future.

Reply from Owner

March 22nd, 2026 07:07 PM

I appreciate you taking the time to leave a review, Gerald. That means a lot coming from a listing agent on a property!

was such a joy to work with. Also, his assistant Jimmy was a huge help. Everything was easy and I never felt like I was left in the dark with the loan process. They were very informative and attentive would definitely recommend 100%.

Reply from Matt Koch

March 10th, 2026 09:37 PM

Xochitl, it's rewarding to know that you found the loan process easy and felt well-informed throughout. Our team, including Matt and his assistant Jimmy, strives to keep our clients updated and supported every step of the way. Your recommendation...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Xochitl L

Reply from Owner

March 21st, 2026 10:11 AM

Thank you for the positive rating, Xochitl. I appreciate your support.

Matt was awesome, he and his assistant Jimmy were always very attentive in any concerns or questions i had. They reached out daily in the process of getting my home loan. They were clear on their intentions and very professional.

Reply from Matt Koch

March 10th, 2026 09:38 PM

We're glad to hear about your positive experience with Matt and Jimmy, Fernando. It's important to us that you felt attentively supported and clearly informed throughout your home loan process. Professionalism and consistent communication are...

Vic has been working with me for over a year now he didn’t just help me close on my first house in under 2 weeks! He helped me build my credit up to reasonable numbers as well by giving me advice on what to do and when to do it. Very personable...

Lori was great—diligent and fast.

Reply from Owner

March 20th, 2026 10:16 AM

Thank you, Carla, for your kind feedback. It's gratifying to know that my diligence and speed met your expectations. If you need any more assistance or have questions in the future, please don't hesitate to get in touch.

I had been denied twice by other lenders for insufficient funds and Lori worked diligently to find a solution and quite quickly at that. She was available after hours and on the weekends which made it very easy to get the paperwork done and...

Overall really enjoyed working with Matt. He was responsive on and off hours and fast to get back to me. Made things really easy and smooth and always kept me informed.

Reply from Owner

March 20th, 2026 06:23 PM

I appreciate you sharing your thoughts, Goran. It's encouraging to know that you found the process easy and well-managed from start to finish. Being responsive and keeping you informed are important aspects of my service, so I'm glad to hear...

Matt and company was really responsvie. Fast and super easy to work with. The process was functioning on both phone and table and the experiecne was the same on both. Overall It was a very smooth and pleasent experience!

Reply from Matt Wisniewski

March 19th, 2026 05:00 PM

I'm grateful for your positive feedback, Goran. It's great to know that the process was smooth and enjoyable for you across both devices. If any questions pop up or if there's more I can assist with, please feel free to reach out.

Michael was amazing and clear throughout the entire process as a first first time home buyer.

Reply from Owner

March 19th, 2026 04:31 PM

I'm appreciative of your feedback, Eric. It's great to know that I could assist you clearly throughout your journey as a first-time home buyer. If you have any further questions or need assistance in the future, feel free to reach out at any...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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