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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
As first time homebuyers, I am incredibly thankful for how well Mike walked us through the process. He was easy to understand, answered all our questions, and very patient too as we asked them. Loan Butler was also very easy to use and follow....
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Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Jared F
Michael made this process so easy and seamless. Any questions were answered quickly. He even called me to give me an update while on a hike with his family. That kind of customer service you done see often anymore. I am beyond happy with my...
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Clear, concise communication from Mike . Also, was a clerical error from the previous title company that Mike handled without much work on my end The loan butler made it so easy as well .
I have used Michael twice now for buying a home. He is great to work with. He is fast to reapond and overall just looking out for the best possible out come for his customers. Would recommend him for anyone buying a home.
Reply from Michael Shannon
August 24th, 2026 02:18 PM
I'm grateful for your kind words, Jeremy. It's wonderful to hear that you found my service fast and attentive. Thank you for recommending me for anyone buying a home!
Very knowledgeable and clear communication.
Michael is exceptional and very knowledgeable. The whole process seemed easy. Communication was great, timely closure!
Reply from Owner
August 24th, 2026 07:43 PM
Thank you for your kind words, Jennifer. I'm pleased to hear that you found the process easy and appreciated the communication and timely closure. Your feedback means a lot to me!
Communication was great! Timely closure!
Reply from Michael Shannon
August 21st, 2026 01:51 PM
I'm glad you were satisfied with the communication and the timely closure, Jennifer. Thank you for sharing your positive experience!
Mike was very pleasant to work with and always available.
Quick and concise communication.
Reply from Michael Shannon
June 11th, 2026 03:22 PM
I'm thankful for your feedback, Bernard. I'm pleased to hear that you found my communication quick and concise.
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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