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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
I was NOT an easy approval. Mike did everything under the sun and more to make sure I got to own my home! I can't possible be more grateful! Thank you Mike for everything !!
process and working with Mike Shannon was an awesome experience. I have already recommended him to my coworker when they buy a home.
Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Justin D
Reply from Owner
September 24th, 2026 06:10 PM
Thank you for the excellent rating, Justin. I'm pleased to know that your experience with Ruoff Mortgage was positive.
The easiest approval process and portal I've experienced!
Reply from Michael Shannon
September 22nd, 2026 03:43 PM
I'm glad to hear that you found the approval process and portal at Ruoff Mortgage easy to navigate, Justin. Thank you for sharing your positive experience!
As first time homebuyers, I am incredibly thankful for how well Mike walked us through the process. He was easy to understand, answered all our questions, and very patient too as we asked them. Loan Butler (their Loan software/website thing)...
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Reply from Owner
September 17th, 2026 01:54 PM
I'm pleased to hear that your first homebuying experience with me at Ruoff Mortgage was smooth and understandable, Jordan. It's wonderful to know that Loan Butler also contributed positively to your journey. Thank you for sharing your experience!...
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As first time homebuyers, I am incredibly thankful for how well Mike walked us through the process. He was easy to understand, answered all our questions, and very patient too as we asked them. Loan Butler was also very easy to use and follow....
read more
Reply from Michael Shannon
September 15th, 2026 03:45 PM
I'm grateful for your kind words, Jordan. It's great to know that as a first-time homebuyer, you found the process with Ruoff Mortgage smooth and easy to understand. I'm pleased I could answer your questions and that you found Loan Butler user-friendly....
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Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Jared F
Reply from Owner
September 14th, 2026 05:26 PM
Thank you, Jared, for the excellent rating. I'm grateful for your support!
Michael made this process so easy and seamless. Any questions were answered quickly. He even called me to give me an update while on a hike with his family. That kind of customer service you done see often anymore. I am beyond happy with my...
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Reply from Michael Shannon
September 11th, 2026 03:04 PM
I appreciate your kind words, Jared. I'm glad to hear that the process felt easy and seamless for you. Thank you for your trust and recommendation.
Clear, concise communication from Mike . Also, was a clerical error from the previous title company that Mike handled without much work on my end The loan butler made it so easy as well .
Reply from Michael Shannon
September 7th, 2026 03:08 PM
I'm happy to hear that you appreciated the clear communication, Carrie. I'm glad I could assist with the clerical error and make the process easy for you. Thank you for sharing your experience!
I have used Michael twice now for buying a home. He is great to work with. He is fast to reapond and overall just looking out for the best possible out come for his customers. Would recommend him for anyone buying a home.
Reply from Michael Shannon
August 24th, 2026 02:18 PM
I'm grateful for your kind words, Jeremy. It's wonderful to hear that you found my service fast and attentive. Thank you for recommending me for anyone buying a home!
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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