Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Felix is amazing he went above and beyond for my family, great person he have my strenght and ability it was a honor
Reply from Felix Velez
May 7th, 2026 03:11 PM
Valentina, I'm grateful for your kind words. Knowing that my efforts had such a positive impact on your family means a lot to me. It was my pleasure to support you throughout the process.
The whole process was easy to learn and navigate with step-by-step instructions from the online portal and my loan officer, with her assistant.
Reply from Sarah Cole
May 7th, 2026 03:14 PM
Desiree, I'm pleased to hear that the step-by-step instructions and support from my assistant and I made the process easy for you. If you have any more questions or need further assistance, feel free to reach out.
closing happened on time.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
April 27th, 2026 05:30 PM
I'm pleased to hear that the closing happened on time, Michael. Thank you for sharing your experience with me at Ruoff Mortgage.
The care & concern. The one problem was it took very long to complete!!
Reply from Sarah Cole, Ruoff Mortgage
July 2nd, 2026 05:11 PM
Thank you for taking the time to leave a review and for your honest feedback. I'm so glad you felt cared for throughout the process—that's something I truly strive for with every client.I also appreciate your patience with the timeline. While...
read more
Mike was great. Kept us up to date on everything, sent us reminder phone calls and emails and was available to talk with us when we needed. Great and smooth experience! Highly recommend
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Tyler S
Reply from Owner
April 27th, 2026 02:31 PM
Thank you, Tyler!
Josh was awesome throughout our entire process and really made the whole thing as stress-free for us as possible. He was excellent and communicating with us and making sure we knew exactly what was going on at all times. Could not recommend...
read more
Reply from Josh Pick, Ruoff Mortgage
April 27th, 2026 02:32 PM
Thank you, Tyler! I love hearing the feedback about the communication being excellent...I feel like that's one of the most important aspects of the home-buying process. Congratulations to you and your beautiful family!
Del had been working with us for over a year as we prepared to buy our first home. He is an excellent communicator. No matter the time of day, he was willing to answer any questions we had. He was incredibly thorough and ensured we had the...
read more
Reply from Owner
May 3rd, 2026 02:32 AM
I'm grateful for your thoughtful feedback and kind words, Billy! It was my pleasure to guide you and Mikenzi through the process of buying your first home and ensure you had all the information you needed. I'm also glad to hear that Jimmy was...
read more
Del had been working with us for over a year as we prepared to buy our first home. He is an excellent communicator. No matter the time of day, he was willing to answer any questions we had. He was incredibly thorough and ensured we had the...
read more
Reply from Del Lekan, Ruoff Mortgage
May 3rd, 2026 02:31 AM
I'm grateful for your thoughtful feedback and kind words, Billy! It was my pleasure to guide you and Mikenzi through the process of buying your first home and ensure you had all the information you needed. I'm also glad to hear that Jimmy was...
read more
Everything was handled in a precise and timely matter
381–390 of 3859
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us