Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,859)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM(Open now)

Sat

closed

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4.93

(3,859)

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Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Tracey H

Reply from Owner

May 4th, 2026 01:37 PM

Thank you, Tracey, and congratulations on closing on your home! I'm happy that we were able to work together to get you buy-ready and eventually be able to buy a home! Thank you for your patience and willingness to do whatever it took to get...

I contacted Josh over a year ago and he put me in touch with someone to get the process started and get my credit where it needed to be. He answered questions as they came up and kept me informed of everything going on. Josh was great through...

Reply from Josh Pick, Ruoff Mortgage

May 4th, 2026 01:37 PM

Lori was very attentive and professional. She helped navigate me through the much stressful loan process flawlessly. Will be referring her to my friends and family! Thank you Lori!

Ruoff Mortgage - Lorain has received a review with 5 star rating from Richard F

Reply from Owner

May 6th, 2026 08:16 PM

Thank you for the 5-star review! We truly appreciate you taking the time to share your rating and are grateful you chose Ruoff Mortgage. It was a pleasure being part of your home financing journey.

Michael and team were extremely helpful, informative and easy to work with as a first time buyer. They walked me through all the steps and the online portal was very convenien. I would recommend this team to anyone in the house buying market....

You do everything on time

Vic was the most professional lender I have ever used. He had answers to questions I didn’t even know I had. Vic was always a step ahead completely through the process. No matter how small the question I had he was ready to help. Vic was available...

There’s was some bumpy starts with me not understanding the process but Vic and my realtor did an excellent job explaining the details and letting me know what would be next. Would highly recommend if you want a down to earth, unique experience!...

Great Customer Service and responding quickly

Reply from Rodney Reynolds

May 8th, 2026 08:18 PM

Erica, I appreciate your kind words about the customer service and responsiveness. I'm glad to know that you had a good experience. If there's anything else I can assist you with, please feel free to reach out.

I was every please, Rodney and Ryan called,texted and emailed to keep me informed about the loan. they were great to work with.

Reply from Rodney Reynolds

May 8th, 2026 01:12 PM

Rosa, I'm grateful for your kind words and glad to hear that you appreciated the communication from Ryan and me. It was great working with you, and I'm pleased we could keep you informed throughout the loan process.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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