Felix Velez, Ruoff Mortgage
Senior Loan Officer | NMLS 297070 | Ruoff Mortgage...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Felix is the best! He kept us informed every step of the way and made the process very smooth.
Felix was a pleasure to work with. He was knowledgeable, enthusiastic, and communicated regularly.
Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Brad C
quick communication
Our situation was not simple but Felix made the process much easier. Thanks again!!! We love our new home : D
Reply from Felix Velez
September 21st, 2026 01:45 PM
I'm glad to hear that I could help make the process easier for you, Jennifer. It's wonderful to know you're enjoying your new home with Ruoff Mortgage.
From the start to the finish felix was allways there for any questions that I hava I'm being doing this for a longtime and for the past 10 years l haven't met the loan officer in person it was a great experience lm all ready telling my friends...
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Reply from Felix Velez
September 21st, 2026 02:35 PM
Jose, I'm pleased to hear that I could be there for you throughout the process and that you had a great experience with Ruoff Mortgage. It's wonderful to know you're already sharing your positive experience with friends and family. Thank you...
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Excelente servicio
Reply from Felix Velez
August 31st, 2026 08:31 PM
Fausto, I appreciate your kind words about the service. I'm glad to know you had a positive experience with Ruoff Mortgage.
We are incredibly grateful for the exceptional service Felix provided throughout our entire home buying journey! He is, without a doubt, the best loan officer we have ever worked with.What truly sets Felix apart is his commitment to his clients....
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Reply from Owner
August 21st, 2026 07:02 PM
Angel, I'm truly grateful for your generous feedback. It's wonderful to know that my commitment to supporting you throughout the home buying journey made a positive impact. Your trust and recommendation mean a lot to me, and I'm pleased that...
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Our loan officer Felix Velez was fantastic. He listened to our needs and helped us right when we needed it the most. He ensured every detail was handled correctly and on time, which made this entire process an excellent experience.
Reply from Felix Velez
August 20th, 2026 01:16 PM
Angel, I appreciate your kind words. I'm glad I could assist you when it was most needed and ensure everything was handled smoothly. Your positive experience means a lot to me.
What made my experience excellent was the outstanding customer service. The team was professional, responsive, and communicated clearly throughout the entire process. They were punctual, helpful, and made everything smooth and stress-free....
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Reply from Felix Velez
July 7th, 2026 08:41 PM
Roanny, I'm pleased to hear that you found the customer service to be outstanding. It's great to know that our team's professionalism and clear communication made your experience smooth and stress-free. Your appreciation for our attention to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA
FHA 203K
USDA
VA
First Time Homebuyer Program lender
Conventional
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Memberships
- Member of American Legion
- Member of Veterans Golf Association
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 297070
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Hobbies
- Volunteering
- Golfing
- Gym & Fitness
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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