Felix Velez, Ruoff Mortgage
Senior Loan Officer | NMLS 297070 | Ruoff Mortgage...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Excelente servicio
Reply from Felix Velez
August 31st, 2026 08:31 PM
Fausto, I appreciate your kind words about the service. I'm glad to know you had a positive experience with Ruoff Mortgage.
We are incredibly grateful for the exceptional service Felix provided throughout our entire home buying journey! He is, without a doubt, the best loan officer we have ever worked with.What truly sets Felix apart is his commitment to his clients....
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Reply from Owner
August 21st, 2026 07:02 PM
Angel, I'm truly grateful for your generous feedback. It's wonderful to know that my commitment to supporting you throughout the home buying journey made a positive impact. Your trust and recommendation mean a lot to me, and I'm pleased that...
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Our loan officer Felix Velez was fantastic. He listened to our needs and helped us right when we needed it the most. He ensured every detail was handled correctly and on time, which made this entire process an excellent experience.
Reply from Felix Velez
August 20th, 2026 01:16 PM
Angel, I appreciate your kind words. I'm glad I could assist you when it was most needed and ensure everything was handled smoothly. Your positive experience means a lot to me.
What made my experience excellent was the outstanding customer service. The team was professional, responsive, and communicated clearly throughout the entire process. They were punctual, helpful, and made everything smooth and stress-free....
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Reply from Felix Velez
July 7th, 2026 08:41 PM
Roanny, I'm pleased to hear that you found the customer service to be outstanding. It's great to know that our team's professionalism and clear communication made your experience smooth and stress-free. Your appreciation for our attention to...
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era muy bueno y tines mucha paciencia
Felix was amazing from start to finish any questions. Any concerns he was there to explain and give me the knowledge needed. Felix is definitely a five star hands down!
Reply from Owner
May 22nd, 2026 01:57 PM
Thank you for your kind words, Brenda. I'm glad I could be there to address your questions and concerns throughout the process. Your positive feedback means a lot to me!
was amazing from start to finish. He explained everything any questions I had he answered he even explained things he felt like I needed to understand. This was an amazing experience and I would definitely recommend Felix to anyone looking...
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Reply from Felix Velez, Ruoff Mortgage
May 11th, 2026 11:34 PM
Brenda, I am grateful that you allowed me the opportunity to assist you on your purchase. I am happy to hear that you had such a positive experience. I always strive to ensure everything is clear and all questions are addressed. Thank you for...
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Felix is amazing he went above and beyond for my family, great person he have my strenght and ability it was a honor
Reply from Felix Velez
May 7th, 2026 03:11 PM
Valentina, I'm grateful for your kind words. Knowing that my efforts had such a positive impact on your family means a lot to me. It was my pleasure to support you throughout the process.
Felix was beyond incredbile he made the process of buying my first home better than I could have ever expected. I went in knowing absolutely nothing about the loan process or how to even start buying a house. Felix made sure to thoroughly explain...
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Reply from Owner
April 7th, 2026 04:52 PM
I appreciate your kind words, Mason. It was my pleasure to guide you through the process of purchasing your first home and to ensure that everything was clear and understandable for you. Connecting you with a realtor who could further facilitate...
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Felix was beyond incredbile he made the process of buying my first home better than I could have ever expected. I went in knowing absolutely nothing about the loan process or how to even start buying a house. Felix made sure to thoroughly explain...
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Reply from Felix Velez
April 6th, 2026 03:24 PM
I'm glad to hear that your experience as a first-time homebuyer was positive, Mason. It was important to me to make the loan process clear and ensure you felt informed at each step. Recommending a realtor who could further ease the journey...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA
FHA 203K
USDA
VA
First Time Homebuyer Program lender
Conventional
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Memberships
- Member of American Legion
- Member of Veterans Golf Association
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 297070
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Hobbies
- Volunteering
- Golfing
- Gym & Fitness
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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