Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
clearer communication
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
May 7th, 2026 03:47 PM
Rhys, thank you for your feedback. I understand the importance of clear communication and will strive to improve in this area. If you have any specific concerns or suggestions, please reach out to me directly.
I loved the Ruoff mobile app, website, and emails from my loan officer! They were organized, up to date, helpful, and easily navigatable . I didn't love that the last weeks before closing we struggled to get documents approved and seemed every...
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Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
May 6th, 2026 03:35 PM
Jonathan, I appreciate your feedback and am glad you found the app, website, and emails helpful and organized. I understand that the closing process can be challenging, especially with the complexities of being both a 1099 and W2 employee....
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Fast response and really nice
Lori was always available and was super helpful! She worked so quickly on everything and kept us updated at every step
Reply from Lori Fetter
May 15th, 2026 05:42 PM
Nicholas, I'm glad to hear that you found my availability and updates helpful throughout the process. Thank you for sharing your positive experience with Ruoff Mortgage!
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Lynne Kearis, Ruoff Mortgage
Lynne was really great to work with! As a first time homebuyer in a unique situation, she was patient with all of my questions and did the best she could to prepare me for each step of the process along the way. I would strongly recommend Lynne!...
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Stephanie Stoltz, Ruoff Mortgage
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Ryan L
Reply from Owner
May 15th, 2026 08:27 PM
Thank you for the perfect rating, Ryan. I appreciate your support and am here if you need anything in the future.
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Stephanie Stoltz, Ruoff Mortgage
Stephanie and her team were unbelievably amazing! From start to finish the team made us feel confident throughout the whole process! Thank you!
Reply from Stephanie Stoltz
May 14th, 2026 03:10 PM
Ryan, I appreciate your kind words. I'm glad to hear that you felt confident throughout the process with my team and me. If there's anything more you need, don't hesitate to reach out.
Josh is a great lender to work with. I trust Josh completely with my clients. He consistently goes above and beyond with communication not only keeping clients informed every step of the way but also ensuring I’m always in the loop as the agent....
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Reply from Owner
May 15th, 2026 05:02 PM
Jeff, I'm grateful for your trust and kind words. It's good to know that my communication and educational approach have made a positive impact on both you and your clients. Exceeding timelines and ensuring everyone is well-informed is my priority,...
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Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Sean T
Reply from Owner
May 15th, 2026 01:24 PM
Thank you for the great rating, Sean. I'm happy to know that you had a positive experience. If there's anything more I can help with, please feel free to reach out.
Russ made the entire process smooth as could be. super responsive and helpful and attentive to all our questions and needs.
Reply from Russ Iona
May 14th, 2026 03:03 PM
I'm glad to hear that the process went smoothly for you, Sean. It's nice to know that my responsiveness and attention to your questions were helpful. If you need any further assistance, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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