

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It became very frustrating at the number of times similar documents were being asked for resubmission on a weekly basis despite phone call conversations . Documents that were required last minute on an "as soon as possible" basis could have...
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I had worked with Josh years ago when he was with a different company but he was so attentive, knowlegeable and got back to me immediately whenever I had a question even in the evening!!
Reply from Josh Pick, Ruoff Mortgage
August 1st, 2025 06:47 PM
Thank you, Debbie, and congratulations on getting your future home for retirement!
Fast reply and easy
Reply from Rodney Reynolds
August 11th, 2025 04:44 PM
Thank you, Vitalii, for your feedback. I'm glad to hear that you found the process quick and straightforward. Providing prompt and easy service is always my goal, and it's great to know that it made a difference for you. If there's anything...
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Everything was just super easy to follow and good with responses and knowledge
Reply from Scott Dillen
November 3rd, 2025 06:15 PM
I'm glad to hear that you found everything easy to follow and appreciated the responses and information I provided, Colton. Ensuring a straightforward process is very important to me. If you have any further questions or need assistance with...
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Matthew'sncustomer service was excellent
Reply from Matt Wisniewski
August 9th, 2025 05:32 PM
I appreciate your feedback, Timothy. I'm glad to hear that you found my customer service excellent. It's always my goal to provide a positive experience for those I work with. If there's anything else you need or any questions you might have,...
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Sarah was exceptional from start to close and I would recommend her to anyone.
Reply from Sarah Cole
August 9th, 2025 04:33 PM
Thank you, Jason, for your kind words. I'm so pleased to hear that you found my support exceptional throughout your journey. Knowing that you'd recommend me to others truly means a lot. If you have any further questions or need assistance in...
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We were very pleased at how fast everything went
Reply from Sarah Cole, Ruoff Mortgage
November 19th, 2025 04:04 PM
Tammie, I'm glad to know that the speed of the process met your expectations. Timely service is a priority, and it's great to hear your feedback. If there's anything else you'd like to discuss or if you have any questions in the future, please...
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Scott was very knowledgeable and helped me tremendously throughout the process.
Reply from Scott Dillen, Ruoff Mortgage
July 28th, 2025 04:37 PM
I appreciate your feedback, Amanda. Knowing that my knowledge and support made a significant impact on your home-buying journey brings me a lot of satisfaction. It was truly my pleasure to assist you throughout the process. Should any questions...
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EVERYTHING!!
Reply from Sarah Cole
August 7th, 2025 04:07 PM
Judy, thank you for your enthusiastic feedback! It’s truly rewarding to know that your experience with me covered all the bases. If there's ever anything specific you'd like to discuss or if you have any future needs, I'm here to help. Appreciate...
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Excellent company. Jim Cook is the best loan officer I've ever worked with!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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